Customer Service Advisor
- Recruiter
- Lakeside Films Ltd
- Location
- Clevedon
- Salary
- 15000.00 GBP Annual
- Posted
- 13 Jul 2017
- Closes
- 29 Jul 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
We have a new requirement for a Customer Service Advisor/ Account Manager within our small but busy office in the Clevedon area.
Lakeside Films stock, market and sell retro-reflective self adhesive products into the Emergency Services, Local Authorities as well as general graphics applications - our end users include RAC, Network Rail, Highways England to name a few.
We are seeking to add a new member to our office team to help with customer enquiries, sales order entry, sales order tracking & general office admin.
Key duties would include:
- Sales order entry
- Sales order tracking
- Dealing with customer queries
- Recording sales activity
- Supporting external sales personnel
- Handling incoming customer calls
- Sending quotes to customer
- Helping customers with stock information
- General office admin i.e. supporting colleagues as and when needed
- General customer account Management
Skills:
- A history of customer service i.e. dealing with customer enquiries
- Knowledge of SAGE preferred, but not essential
- Ability to work in a busy environment
- Ability to work on own initiative
- Good knowledge of general office administration
Working hours: 9-5
Holiday: 20 days min
Location: Clevedon
Pension & Health care available
Salary depending on experience. Circa GBP15-GBP25k.