Customer Service Advisor

We have a new requirement for a Customer Service Advisor/ Account Manager within our small but busy office in the Clevedon area.

Lakeside Films stock, market and sell retro-reflective self adhesive products into the Emergency Services, Local Authorities as well as general graphics applications - our end users include RAC, Network Rail, Highways England to name a few.

We are seeking to add a new member to our office team to help with customer enquiries, sales order entry, sales order tracking & general office admin.

Key duties would include:

• Sales order entry
• Sales order tracking
• Dealing with customer queries
• Recording sales activity
• Supporting external sales personnel
• Handling incoming customer calls
• Sending quotes to customer
• Helping customers with stock information
• General office admin i.e. supporting colleagues as and when needed
• General customer account Management

Skills:

• A history of customer service i.e. dealing with customer enquiries
• Knowledge of SAGE preferred, but not essential
• Ability to work in a busy environment
• Ability to work on own initiative
• Good knowledge of general office administration

Working hours: 9-5

Holiday: 20 days min

Location: Clevedon

Pension & Health care available

Salary depending on experience. Circa GBP15-GBP25k.