Commercial Process Executive
- Recruiter
- Experian
- Location
- Nottingham
- Salary
- Competitive
- Posted
- 21 Jul 2017
- Closes
- 22 Jul 2017
- Sectors
- Management
- Contract Type
- Permanent
- Hours
- Full Time
We have an exciting opportunity for two Commercial Process Executives to join the newly formed and growing Commercial Enablement function here at Experian. Working within UK&I Commercial Enablement with multiple areas of the UK&I business, this role is focused on putting governance and client centricity at its core through improved process efficiency to drive both better client outcomes and improved business performance.
Who are the Commercial Enablement team?
The Commercial Enablement team is a new function, which is critical to the future success of Experian as a business. The team will be built over time by bringing together existing teams within Experian, as well as new talent to help us unlock significant untapped potential. The team are responsible for competitor analysis, market research, strategy, product marketing, strategic pricing, bid management and commercial support, including commercial management and the introduction of a new area: Commercial Process support.
This is a really exciting time to join us as we embark on a customer focused journey which is at the heart of our business priorities for the next financial year, and these new opportunities will really give the role holders the opportunity to shape the role and make it their own.
Commercial Process support will ensure that Experian makes timely and approrpiate business decisions throught its end to end business processes. Ultimately the commercial process team will be responsible for:
High risk, high value transactions - Ensuring the completeness of documentary deliverables required to make key business decisions, holding senior stakeholders to account regarding the completion of agreed actions and verify the quality and completeness of decisions taken by senior leaders at key governance gates.Low value, high volume business transactions - auditing the quality of business decisions for a representative sample of transactions.Identifying efficiencies and driving the implementation of business processes improvements to optimise governance effectiveness and client experience.Ensuring the business governance blueprint is documented and kept up to date.In respect of the operation of the business governance blueprint, supporting the creation of business information, making remediation / improvement recommendations and implementing the same.Formation of strong relationships with key stakeholdersIn addition, the role holder will support the wider Contract Operations Team to achieve Experian's goal of better governance of risk and improved decision making, reviewing existing processes and recommending new processes.The creation of the Commercial Enablement function is critical to our future success and an important next step in our evolution as a truly customer-focused organisation.
What does a Commercial Process Executive do?
You'll be responsible for the following:
Demonstrating auditable proof that Experian is meeting its regulatory obligations to clients by completing a defined cycle of process management reviews.Ensure all process documentation is to the agreed process standards of governance and results in updates to the Business Process Architecture.Support the definition and implementation of effective KPIs that ensure process performance can be measured to inform process owners and drive improvement activity. Ensure the data capture necessary for the KPIs is accurately collated.Support the embedding of a process centric organisation (across Sales, PCUs, Solutions, Service and Enabling Functions), where process owners perform their own process review and assessment across their processes, highlighting control weaknesses.Process Improvement capability within the PCUs to enable operational delivery of process improvements.Support the embedding of three lines of defence, creating greater interaction and engagement between the first and second line.Drive a cultural change to risk ownership, governance and management making it fully integrated and intuitive across the business.Ensure business operational controls become an integral part of delivering the Experian strategy. Adopt business excellence principles in a structured, systematic, governed way to enable the business to drive performance.
What are we looking for?
Outstanding communication and influencing skills in a business transformation or project management contextExperience in rapidly understanding and changing complex B2B environmentsExperience of operating and influencing within a large organisationUnderstanding of commercial processes such as sales, marketing, product management/new product laucnhes, delivery or serviceEffective communication and stakeholder engagementAbility to assimilate large quantities of business, market and technical information with a view to producing a clear business case for process change and adoptionStrong organisational skills with the ability to multi-task You must be a self-starter who has a strong ability to work collaboratively with and through others.Strong ability to work under pressure and to tight deadlines is also neededStrong MS Office Skills (Word, PowerPoint, Excel, Outlook)
It's a bonus if you possess any of the following:
Worked within a regulated environmentProject and programme knowledgeWorked in second and / or third line of defenceImplemented process changeKnowledge of software delivery and managed IT services
Benefits
Here at Experian, we believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we'll give you a very competitive base salary and a range of benefits as soon as you join.
On top of your base salary, we offer:
Performance related bonus scheme25 days' annual leave (plus the ability to purchase 5 additional days)Generous contributory pensionOpportunity to buy shares with the company share-save schemeLife assuranceMedical and Dental coverRetail discount schemes3 Community involvement days per annumWe also work with our colleagues to understand their long term career aspirations to ensure they have the career development and growth they need to achieve these goals. Through personalised career objectives and performance plans, we open up conversations on progression whether this is achieved through mentoring and coaching or classroom learning environments, we offer rewarding ways in which to learn.
About Experian
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft. In 2015, we were named by Forbes magazine as one of the 'World's Most Innovative Companies'.
We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and S??o Paulo, Brazil.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2016 was US$4.6 billion.
To find out more about our company, please visit or watch our documentary, "Inside Experian."
Salary: . Date posted: 21/07/2017
Who are the Commercial Enablement team?
The Commercial Enablement team is a new function, which is critical to the future success of Experian as a business. The team will be built over time by bringing together existing teams within Experian, as well as new talent to help us unlock significant untapped potential. The team are responsible for competitor analysis, market research, strategy, product marketing, strategic pricing, bid management and commercial support, including commercial management and the introduction of a new area: Commercial Process support.
This is a really exciting time to join us as we embark on a customer focused journey which is at the heart of our business priorities for the next financial year, and these new opportunities will really give the role holders the opportunity to shape the role and make it their own.
Commercial Process support will ensure that Experian makes timely and approrpiate business decisions throught its end to end business processes. Ultimately the commercial process team will be responsible for:
High risk, high value transactions - Ensuring the completeness of documentary deliverables required to make key business decisions, holding senior stakeholders to account regarding the completion of agreed actions and verify the quality and completeness of decisions taken by senior leaders at key governance gates.Low value, high volume business transactions - auditing the quality of business decisions for a representative sample of transactions.Identifying efficiencies and driving the implementation of business processes improvements to optimise governance effectiveness and client experience.Ensuring the business governance blueprint is documented and kept up to date.In respect of the operation of the business governance blueprint, supporting the creation of business information, making remediation / improvement recommendations and implementing the same.Formation of strong relationships with key stakeholdersIn addition, the role holder will support the wider Contract Operations Team to achieve Experian's goal of better governance of risk and improved decision making, reviewing existing processes and recommending new processes.The creation of the Commercial Enablement function is critical to our future success and an important next step in our evolution as a truly customer-focused organisation.
What does a Commercial Process Executive do?
You'll be responsible for the following:
Demonstrating auditable proof that Experian is meeting its regulatory obligations to clients by completing a defined cycle of process management reviews.Ensure all process documentation is to the agreed process standards of governance and results in updates to the Business Process Architecture.Support the definition and implementation of effective KPIs that ensure process performance can be measured to inform process owners and drive improvement activity. Ensure the data capture necessary for the KPIs is accurately collated.Support the embedding of a process centric organisation (across Sales, PCUs, Solutions, Service and Enabling Functions), where process owners perform their own process review and assessment across their processes, highlighting control weaknesses.Process Improvement capability within the PCUs to enable operational delivery of process improvements.Support the embedding of three lines of defence, creating greater interaction and engagement between the first and second line.Drive a cultural change to risk ownership, governance and management making it fully integrated and intuitive across the business.Ensure business operational controls become an integral part of delivering the Experian strategy. Adopt business excellence principles in a structured, systematic, governed way to enable the business to drive performance.
What are we looking for?
Outstanding communication and influencing skills in a business transformation or project management contextExperience in rapidly understanding and changing complex B2B environmentsExperience of operating and influencing within a large organisationUnderstanding of commercial processes such as sales, marketing, product management/new product laucnhes, delivery or serviceEffective communication and stakeholder engagementAbility to assimilate large quantities of business, market and technical information with a view to producing a clear business case for process change and adoptionStrong organisational skills with the ability to multi-task You must be a self-starter who has a strong ability to work collaboratively with and through others.Strong ability to work under pressure and to tight deadlines is also neededStrong MS Office Skills (Word, PowerPoint, Excel, Outlook)
It's a bonus if you possess any of the following:
Worked within a regulated environmentProject and programme knowledgeWorked in second and / or third line of defenceImplemented process changeKnowledge of software delivery and managed IT services
Benefits
Here at Experian, we believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we'll give you a very competitive base salary and a range of benefits as soon as you join.
On top of your base salary, we offer:
Performance related bonus scheme25 days' annual leave (plus the ability to purchase 5 additional days)Generous contributory pensionOpportunity to buy shares with the company share-save schemeLife assuranceMedical and Dental coverRetail discount schemes3 Community involvement days per annumWe also work with our colleagues to understand their long term career aspirations to ensure they have the career development and growth they need to achieve these goals. Through personalised career objectives and performance plans, we open up conversations on progression whether this is achieved through mentoring and coaching or classroom learning environments, we offer rewarding ways in which to learn.
About Experian
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft. In 2015, we were named by Forbes magazine as one of the 'World's Most Innovative Companies'.
We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and S??o Paulo, Brazil.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2016 was US$4.6 billion.
To find out more about our company, please visit or watch our documentary, "Inside Experian."
Salary: . Date posted: 21/07/2017