Commercial Account Handler

Commercial Account Handler

Location: Carlisle

Contract type: Permanent

Remuneration: Salary Dependent on skills and experience + company benefits

Bluefin is a leading insurance broker with offices across the UK and a great reputation for employee satisfaction and progression.

Building on their success of their existing account team, they now have an exciting opportunity for a Commercial Account Handler to join their team in Carlisle.

You will need to be determined, positive and self motivated with excellent communication and negotiation skills. You will have excellent interpersonal skills with a natural ability to build rapport.

We are very interested in speaking to candidates from a wide background who have the attitude to be a successful Commercial Account Handler but experience within a commercial insurance is a plus. This is a great position working in a supportive and friendly team.

What will I be doing?

You will be providing outstanding customer service to a portfolio of clients, increasing retention and enhancing revenue streams.

• Maximise client business retention by efficient/prompt handling of all matters, day to day enquiries, renewals etc, and by building strong relationships with the clients that you manage.
• Supporting and working alongside account executives on a range of clients.
• Review insurer placements to ensure that best advice is offered at all times
• To ensure clients are offered appropriate premium payment options
• Maintain and increase profit from existing client bank as evidenced by retention rates and commission
• Develop strong relations with a range of underwriters to ensure that clients needs are met.
• Cross selling on existing client database
• To handle client's enquiries from own and team's client account ensuring that all client instructions are handled promptly and accurately
• Assisting Account Executives with production of New Business and Renewal presentations

What will I need?

• Experience working as a Commercial Account Handler - desirable
• Experience working within an insurance broker- desirable
• Cert CII - preferred or willing to work towards
• Excellent time management skills
• Excellent organisational, administrative, forward planning and team working skills
• A flair for communication, building relationships and influencing others

Who are we and what do we offer?

We are a dynamic organisation employing over 1,500 people in the UK. Our network of offices means we have a strong local presence, enabling our advisers to provide outstanding levels of service as well as access to a huge range of market leading products.

Our working hours are Monday to Friday from 9am - 5pm.

We have a competitive package, including pension scheme, life assurance and holiday entitlement that will increase with service.

Contact Email Address: (see below)