Technical Support

Location
London (Central), London (Greater)
Salary
£35k base + Bonis + Benefits
Posted
20 Jul 2017
Closes
17 Aug 2017
Ref
TTAS/017/Pre-Sales
Contract Type
Permanent
Hours
Full Time

Pre-Sales Specialist – Cloud Technologies

Dynamic, customer centric London based IT Managed Services company looking to recruit Pre-Sales specialist with background in Cloud Technologies.  Ideally looking or someone currently working in Tech Support who is looking for that next step up to Presales.

The Role

As Pre-Sales Specialist, you will be a subject matter expert in Cloud and Cloud Technology and be responsible for presentations, account relationship coordination + partners under the overall account strategy with the sales team. You will be responsible for responding to RFI’s + tenders and therefore possess exemplary communication skills.

Ideal candidate could come from a technical support background and be looking for the next step up into a more sales and customer focused role.

The Person

•             Strong understanding of Cloud technologies (Essential)

•             Delivery of technical support to clients

•             Exemplary communication and presentation skills

•             Experience in responding to RFI’s and Tender documents

•             Ability to write white papers, blogs etc

•             Technical Account Management capacity

•             Ability to deliver a competitive analysis (commercial/technical)

Highly Desirable

•             Software/Software development

•             Solution architect

•             Product Marketing experience

•             Experience of SaaS, IaaS, IoT and Big Data

•             Experience with Data protection and security including Email

•             Sales driven mentality

•             Minimum of 3 years in a technical support role

•             Proven ability to respond to tenders, RFI’s, RFQ’s etc with minimum supervision

For the right person this is a highly visible role within a dynamic, relaxed, “cool” high tech player in high growth mode.  Not looking for a follower but a creative, energetic and focused individual who works well as part of a very customer focused team.

In return, you will be rewarded with a base salary of £35,000 pa + Bonus element + Benefits package + yearly company trip/outing abroad!

If this sounds like the role for you please send your CV + covering letter to Tony Timmins, Executive Recruiter.