Personal Injury Claims Handler - Milton Keynes Location

Milton Keynes, Buckinghamshire
£25,000 - £30,000 per annum
19 Jul 2017
16 Aug 2017
Contract Type
Full Time
Personal Injury Claims Handler - Milton Keynes

Client is a motor insurance business that is looking to hire Experienced Motor Claims Handlers. Based at their Milton Keynes Head Office, you will be responsible for a caseload of complex motor claims which will include personal injury. You will also ensure you deliver an excellent level of customer experience whilst following strict FCA regulatory guidelines including TCF.

Role Responsibilities:

* Investigating and settling complex personal injury motor claims files through to settlement
* Liaising with police forces, legal experts and third parties to ensure a satisfactory conclusion of all claims files
* Working closely with the Claims Manager on claims strategy and process improvement
* Technical lead for more junior handlers, providing a technical guidance and support

Skills / Knowledge Required:

* 2+ year's motor claims experience, with a strong understanding of personal injury cases
* Strong understanding of the MOJ Portal, up to and including stage 3
* Strong motor insurance policy and product knowledge
* Commercial awareness of the motor insurance industry
* Ability to work in a target driven environment
* Strong customer service ability
* CII or relevant insurance qualification preferred
* Legal qualification preferred

In return you will be offered a highly competitive basic salary, bonus, benefits and possible funding for further qualifications such as CII / Dip CII