SERVICE ADMINISTRATOR
- Recruiter
- Anonymous
- Location
- Leyland
- Salary
- excellent benefits and progression
- Posted
- 18 Jul 2017
- Closes
- 15 Aug 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Adecco Recruitment in Preston are currently recruiting for on behalf of our client, a Service Administrator to work for a successful and growing organisation based in Leyland.
We are seeking candidates that have strong 'systems' background, as well as someone with very strong excel experience/knowledge.
Service Administrator
Hours of work
8.00am to 4.30pm Monday to Thursday and 8.00am to 4.00pm Friday (39.5 hours per week). Lunch break of 30 minutes in duration. Flexibility is required to work adequate hours to fulfill the duties of this role. Regular travel is required with this role.
Holiday Entitlement
25 days per annum excluding bank holidays. Holiday entitlement rises by 1 day per 5 completed calendar years service to a maximum of 28 days per annum. Statutory bank holidays are honored.
Location -Leyland Depot
Reporting to
National Customer Service Centre Manager
Job Purpose
To offer full administration support to the Service Division including job sheet processing, data input onto the Company database / system, answering telephone calls for the Service Division and filing. To establish effective communications with fellow members of the Service Division as well as other departments within the Company. Ensuring our client's Customer Service Charter is adhered to by always striving to be "First in Service". Providing efficient, polite and effective customer service to all clients and prospective clients.
Responsibilities
To produce invoice reports for customer specific reporting
To open service reports and chase missing supplier invoices or parts outstanding
To create interrupted service reports for invoicing and technical completion
To progress service reports without proper TERM status for the plan
To carry out daily check of invoices for accuracy and amendments if required Process manual job sheets where the engineer cannot raise themselves on moses To produce a monthly consolidation of all invoices.
Resolve service reports with van stock errors
To change and check new service reports received from engineers
To check and solve blocked sales documents for invoicing
To assign credit notes to the relevant cost centre and raise manual credit notes where required.
To facilitate the manual movement of costs for labour, parts and purchase orders.
Essential/Desirable Attributes
Excellent written and oral communication skills
The ability to plan, organise and prioritise job responsibilities
The ability to work independently and in a team environment
Previous experience of building and developing strong customer relationships
Previous experience of SAP
Good working knowledge of MS Windows, including Word, Excel, PowerPoint.
Please apply now for immediate consideration
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer
We are seeking candidates that have strong 'systems' background, as well as someone with very strong excel experience/knowledge.
Service Administrator
Hours of work
8.00am to 4.30pm Monday to Thursday and 8.00am to 4.00pm Friday (39.5 hours per week). Lunch break of 30 minutes in duration. Flexibility is required to work adequate hours to fulfill the duties of this role. Regular travel is required with this role.
Holiday Entitlement
25 days per annum excluding bank holidays. Holiday entitlement rises by 1 day per 5 completed calendar years service to a maximum of 28 days per annum. Statutory bank holidays are honored.
Location -Leyland Depot
Reporting to
National Customer Service Centre Manager
Job Purpose
To offer full administration support to the Service Division including job sheet processing, data input onto the Company database / system, answering telephone calls for the Service Division and filing. To establish effective communications with fellow members of the Service Division as well as other departments within the Company. Ensuring our client's Customer Service Charter is adhered to by always striving to be "First in Service". Providing efficient, polite and effective customer service to all clients and prospective clients.
Responsibilities
To produce invoice reports for customer specific reporting
To open service reports and chase missing supplier invoices or parts outstanding
To create interrupted service reports for invoicing and technical completion
To progress service reports without proper TERM status for the plan
To carry out daily check of invoices for accuracy and amendments if required Process manual job sheets where the engineer cannot raise themselves on moses To produce a monthly consolidation of all invoices.
Resolve service reports with van stock errors
To change and check new service reports received from engineers
To check and solve blocked sales documents for invoicing
To assign credit notes to the relevant cost centre and raise manual credit notes where required.
To facilitate the manual movement of costs for labour, parts and purchase orders.
Essential/Desirable Attributes
Excellent written and oral communication skills
The ability to plan, organise and prioritise job responsibilities
The ability to work independently and in a team environment
Previous experience of building and developing strong customer relationships
Previous experience of SAP
Good working knowledge of MS Windows, including Word, Excel, PowerPoint.
Please apply now for immediate consideration
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer