Customer Service Representative - GBP16,500 - GBP17,250 Perm
- Recruiter
- Search Consultancy
- Location
- Edinburgh
- Salary
- Competitive
- Posted
- 16 Jul 2017
- Closes
- 21 Jul 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Contract
- Hours
- Full Time
Customer Service Advisor - Perm
Edinburgh Gyle
Exciting opportunity with our reputable utilities client is looking for a Business Contact Advisers to join their team on a permanent basis.
The main purpose of the role is to work within a project team focused on the identification and correction of data anomalies. The role will also progress to support the contract administration process. This role involves undertaking a wide range of activities some of which will bring the role holder into direct contact with internal and external customers.
The key skills required for this role include:
* Good organisational skills and attention to detail
* Good analytical and problem solving skills
* Excellent customer service skills and the ability to communicate both verbally and in writing
* Investigative skills and the ability to identify discrepancies based on set rules
* Good spread sheet capability
* Ability to contribute to decisions on process changes
* Good web navigation
Start Date - 7th August
Role requires no holidays to be booked as training will immediately.
To be considered please call me on or email a CV to reference: Business Contact Adviser
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.