Customer Service Representative - GBP16,500 - GBP17,250 Perm

Recruiter
Search Consultancy
Location
Edinburgh
Salary
Competitive
Posted
16 Jul 2017
Closes
21 Jul 2017
Contract Type
Contract
Hours
Full Time

Customer Service Advisor - Perm

Edinburgh Gyle

Exciting opportunity with our reputable utilities client is looking for a Business Contact Advisers to join their team on a permanent basis.

The main purpose of the role is to work within a project team focused on the identification and correction of data anomalies. The role will also progress to support the contract administration process. This role involves undertaking a wide range of activities some of which will bring the role holder into direct contact with internal and external customers.

The key skills required for this role include:

* Good organisational skills and attention to detail
* Good analytical and problem solving skills
* Excellent customer service skills and the ability to communicate both verbally and in writing
* Investigative skills and the ability to identify discrepancies based on set rules
* Good spread sheet capability
* Ability to contribute to decisions on process changes
* Good web navigation

Start Date - 7th August

Role requires no holidays to be booked as training will immediately.

To be considered please call me on or email a CV to reference: Business Contact Adviser

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.