Apple Support Engineer - Milton Keynes

This IT support company based in Milton Keynes is looking for an Apple support engineer to join their vibrant and energetic Apple support team. Recently this company have joined the Apple Consulting Network, covering sites throughout the UK.

What they are looking for:

- An interest in or working in the IT industry.
- A can-do attitude and approach to work.
- Excellent spoken and written English skills - both verbal and written communication skills are essential with the requirement to communicate professionally with customers via the telephone and email.
- Ability to deal with customer queries in a courteous and empathetic manner.
- The ability to drive customer calls through to resolution, following up and monitoring escalated work when needed.
- A team player, used to working collaboratively to achieve targets and drive company performance.

Technical Skills:

- Experience with Apple Devices (OSX, IOS, Macs, iPads)
- Experience with Microsoft operating systems (windows and Server)
- Microsoft IT skills (inclusive of Outlook, Word, Excel)
- Active Directory
- Group Policy
- DHCP
- DNS
- Networking
- Exchange
- Office 365

This is a full-time permanent position working 37.5 hours per week. Salary Depending on experience.

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