Administration Assistant

We have an exciting opportunity at Total Back Office Solutions for an Administration Assistant to join our team based in Harpenden, Hertfordshire. The role will be a full time, permanent position working 37.5 hours a week and the successful Administration Assistant will receive a starting salary of £18,000 per annum with additional benefits following a successful 3 month probation period.

Total Back Office Solutions Ltd (TBOS) provides comprehensive back office and accounts services to recruitment agencies of any size and industry. We are a growing, fast paced company with each day bringing new challenges. This is a fantastic chance to be part of an exciting and expanding company with a brilliant work environment.

What we can offer you in return as our new Administration Assistant:

- Private healthcare

- Death in service benefit

- Pension contribution

- Annual leave + bank holidays

As our Administration Assistant your duties will include:

- Credit Controlling for our clients – this will involve contacting the debtors for payment (telephone and email), updating the credit limits which are in place for the debtors, updating our communication trackers and updating the debtors’ contact information on our platforms.

- Social Media and Marketing Maintenance.

- Answer customer queries by telephone and email and provide any reporting required to directors.

- Contract Administration – producing contracts, uploading them for online signature and chasing up compliance documentation

- Reporting directly to the Credit Control Manager

An ideal Administration Assistant will hold the following skills and experiences:

- Excellent organisation skills and work under pressure in a team environment and as an individual

- Strong eye for detail

- Excellent telephone and communication skills to be able to converse with clients in various countries and industries

- Strong customer service background; previous customer service experience would be ideal but is not essential

- Basic numeracy skills and ability to utilise these for data entry

- Ability to use Microsoft Office (specifically Excel, Word, Outlook). Previous SAGE experience would be advantageous but is not essential

- Full training will be provided to the successful candidate and you will need to be keen to learn

If you would like to join our team as our new Administration Assistant then please click ‘apply’ today, we’d love to hear from you!