Telemarketer

Contract Type: Permanent

Job Elements: -

Generate leads and orders for products with the aim of growing the business through maintaining relationships with existing customers and building relationships with new customers.

Key Responsibilities: -

·Identification of prospects and lead generation

·Influence customers to meet our team/buy products and services/request price quotations

·Contact with national merchant and independent branches to manage/maintain the relationship

·Act as an account manager

·Data entry and use of a CRM system. Maintain database by entering updates and checking information

·Reporting of results & KPIs.

·Preparation of quotations where necessary.

·Ability to solve customer problems and advise customers where queries are raised

Development Opportunity - Supervisor role

A further opportunity will be presented based on initial performance and attitude to the role. This will be to develop into a supervisor of the team of telemarketers and the additional responsibilities.

The ideal candidate will have:

·Prior knowledge of CRM is a plus, training can be provided.

·Customer Focus, understanding of customer needs and how to sell to these

·Data driven - Data Entry & Analysis Skills

·Understanding of the importance of Customer Service

·High energy, results driven with a motivation for sales

·Excellent communication skills

Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.