Sales Support - Buy To Let

This leading distributor of specialist residential, second charge and buy to let mortgages, short term lending, development & commercial finance, is seeking a new Sales Support person to work alongside the Head of BTL, the existing BTL Consultants and Sales Support. In addition the successful candidate will provide general admin support to their Mortgage Services team. Experience within an office environment and a financial services or mortgage company whilst not essential, would be advantageous.

Key Responsibilities:
- Support to Specialist Consultants in the processing of mortgage applications
- Call handling and monitoring as part of the team
- Assisting correspondence between the sales team and introducers
- Managing a busy inbox of external referrals for new enquiries and responding in a timely and appropriate manner
- Liaising with lenders and third parties on behalf of the consultants
- Complete MI tracking and business case level monitoring
- Booking appointments and managing the diary of the colleagues when requested
- Undertaking basic administrative duties across the business
- Booking appointments with lenders and clients where appropriate
- Working in line with their FCA regulatory requirements, including but not limited to the Data Protection Act, Data Security and Anti Money Laundering procedures

Skills / experience required:
- Motivated and focused self-starter who has the ability to learn new skills quickly
- Strong organisational and communication skills
- Detail oriented with commercial awareness of business requirements
- A strong grasp of written English
- Excellent proof reading skills
- Computer literate in Word, Excel and PowerPoint
- The motivation to go above-and-beyond for their customers
- Able to provide excellent customer service
- The computer and numeracy skills needed to excel in a highly regulated environment
- A flexible approach to work, and the ability to work well as part of a dynamic team
- Positive attitude with a strong desire to learn and progress

Remuneration:
- £17,500
- 25 days holiday per year plus bank holiday
- 6 month induction and probation (bonus scheme available on completion of probation)