Payroll Consultant
- Recruiter
- NGA HR
- Location
- Halifax
- Salary
- Competitive
- Posted
- 05 Jul 2017
- Closes
- 22 Jul 2017
- Sectors
- Accountancy
- Contract Type
- Contract
- Hours
- Full Time
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you&rsquore looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you.
Moorepay is a division of NGAHR. Moorepay have been supporting businesses with their people processes since 1966, offering Payroll, HR and Compliance Solutions. These solutions are designed to help you manage your people and their needs - from recruitment and paying them to complying with the latest legislation. Producing millions of payslips every year and offering round-the-clock professional advice, thousands of organisations rely on our experience and expertise to make sure their Payroll, HR and Compliance needs are met on time, every time. Moorepay is a trusted partner to many over 8500 small to medium enterprise customers throughout the British Isles.
The role
The role
To own, take responsibility and be accountable for an allocation of clients ensuring service excellence at all times &ndash ensuring accuracy and on time service delivery.? To be a dedicated point of contact for a client allocation providing clients and colleagues with support on payroll and payroll system issues.? Review, develop and manage client accounts to enhance service delivery and increase business revenue.
To ensure operational efficiency at all times.? Identify improvements, contribute ideas and optimise service for your clients meeting individual, departmental and business objectives. To directly contribute towards the achievement of the divisional objectives
To deliver excellent service to internal and external clients, possessing the required account and payroll knowledge to fully support them.
To communicate with clients in a professional, effective, polite manner and resolve any queries in a timely manner.
Use the Client Management System to record details of all client contact telephone, email or client visits.
Complete Clients' payroll instructions in the appropriate priority order, taking into account special instructions agreed with the client.
Possess full awareness of specific client requirements and ensure these are documented within the payroll system.
Complete all set tasks accurately and efficiently, adhering to deadlines and referencing Payroll Instructions, Procedures, Training notes ?and Quality procedures as appropriate.
Complete administrative tasks fully and accurately to meet required standards and work procedures.
To ensure that Company policies and procedures are followed adopting professionalism at all times.
Represent the division in seasonal event projects, cascading information in a structured agreed format
Skills and Experience
Essential
Microsoft Word and Excel skills.
Enthusiastic with a &lsquocan do&rsquo attitude and ability to take on new responsibilities and develop skills
Strong team player
Work well under pressure. Confidence to cope with a fast-paced and fast-changing environment
Ability to work to tight deadlines whilst maintaining a high degree of diligence and accuracy
Can work autonomously and as part of a team
Excellent customer service skills
Experience in payroll service provision.
Possess excellent written and verbal communication skills
It would be desirable if you also have:
Previous experience of working in an outsourced environment.
CIPP Foundation or equivalent knowledge
Client face to face meetings.? Experience of reviewing and documenting processes, delivering training and presentation skills.
At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization.
We take pride in the commitment and professional excellence of our people the innovation we bring to our business and our unrelenting focus on helping our clients achieve their goals.
When you join NGA, you open up a World of Opportunity &mdash to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world.
A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
At NGA, we&rsquore dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you&rsquore looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you.
Moorepay is a division of NGAHR. Moorepay have been supporting businesses with their people processes since 1966, offering Payroll, HR and Compliance Solutions. These solutions are designed to help you manage your people and their needs - from recruitment and paying them to complying with the latest legislation. Producing millions of payslips every year and offering round-the-clock professional advice, thousands of organisations rely on our experience and expertise to make sure their Payroll, HR and Compliance needs are met on time, every time. Moorepay is a trusted partner to many over 8500 small to medium enterprise customers throughout the British Isles.
The role
The role
To own, take responsibility and be accountable for an allocation of clients ensuring service excellence at all times &ndash ensuring accuracy and on time service delivery.? To be a dedicated point of contact for a client allocation providing clients and colleagues with support on payroll and payroll system issues.? Review, develop and manage client accounts to enhance service delivery and increase business revenue.
To ensure operational efficiency at all times.? Identify improvements, contribute ideas and optimise service for your clients meeting individual, departmental and business objectives. To directly contribute towards the achievement of the divisional objectives
To deliver excellent service to internal and external clients, possessing the required account and payroll knowledge to fully support them.
To communicate with clients in a professional, effective, polite manner and resolve any queries in a timely manner.
Use the Client Management System to record details of all client contact telephone, email or client visits.
Complete Clients' payroll instructions in the appropriate priority order, taking into account special instructions agreed with the client.
Possess full awareness of specific client requirements and ensure these are documented within the payroll system.
Complete all set tasks accurately and efficiently, adhering to deadlines and referencing Payroll Instructions, Procedures, Training notes ?and Quality procedures as appropriate.
Complete administrative tasks fully and accurately to meet required standards and work procedures.
To ensure that Company policies and procedures are followed adopting professionalism at all times.
Represent the division in seasonal event projects, cascading information in a structured agreed format
Skills and Experience
Essential
Microsoft Word and Excel skills.
Enthusiastic with a &lsquocan do&rsquo attitude and ability to take on new responsibilities and develop skills
Strong team player
Work well under pressure. Confidence to cope with a fast-paced and fast-changing environment
Ability to work to tight deadlines whilst maintaining a high degree of diligence and accuracy
Can work autonomously and as part of a team
Excellent customer service skills
Experience in payroll service provision.
Possess excellent written and verbal communication skills
It would be desirable if you also have:
Previous experience of working in an outsourced environment.
CIPP Foundation or equivalent knowledge
Client face to face meetings.? Experience of reviewing and documenting processes, delivering training and presentation skills.
At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization.
We take pride in the commitment and professional excellence of our people the innovation we bring to our business and our unrelenting focus on helping our clients achieve their goals.
When you join NGA, you open up a World of Opportunity &mdash to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world.
A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.