Administrator
- Recruiter
- Lloyds Register Quality Assurance Limited
- Location
- Birmingham
- Salary
- 17000.00 - 20000.00 GBP Annual
- Posted
- 05 Jul 2017
- Closes
- 02 Aug 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Contract
- Hours
- Full Time
Role Purpose
To provide a comprehensive travel booking service, including advice on all travel options seeking financial approval as required in line with Corporate Travel Policy including flights, hire cars, hotels, trains, Eurostar, ferries and visas.
Duties will inlcude
- Provide a full travel booking service in line with UK policy in areas including application of correct class of travel for each client
- Co-ordinate and respond to incoming travel requests from the group email, by providing comprehensive advice on options and costings following the authorisation procedure within 5 working days of receipt of the request
- Resolving queries from internal and external clients relating to travel invoices in a timely manner by providing documentation, advice and / or solutions
- Issue of travel booking confirmation within 5 working days of receipt of request
- Make recommendations to Travel Team Leader on locally inspected hotels to source best value for company use on a 6 monthly basis
- Issue and explain function of international SOS cards to all new employees who are required to travel in their induction week
- Direct travel insurance claims from employees to the Corporate Secretaries office, providing acknowledge to the claimant all within 3 working days
- Store all travel related documentation, in shared electronic filing system within 2 working days of issue of travel booking confirmation
- Provide a full service covering reception and all post room duties as required by Facilities Manager.
- To coach other team members, as appropriate, to achieve effective knowledge transfer and application.
- Identify and suggest improvements to administration processes and procedures. Assist manager with the implementation of new administrative processes and procedures within the team.
To be considered you must have
- Previous experience in an administrative and customer facing role
- Committed and professional, enthusiastic team player with strong work ethic
- Responds creatively to problem solving, identifying root causes and agreeing and implementing solutions
- Can confidently schedule and manage own work-load and resolve conflicting priorities
- Work with other departments and offices to build relationships
- PC literate, specifically, proficiency in MS Office
To provide a comprehensive travel booking service, including advice on all travel options seeking financial approval as required in line with Corporate Travel Policy including flights, hire cars, hotels, trains, Eurostar, ferries and visas.
Duties will inlcude
- Provide a full travel booking service in line with UK policy in areas including application of correct class of travel for each client
- Co-ordinate and respond to incoming travel requests from the group email, by providing comprehensive advice on options and costings following the authorisation procedure within 5 working days of receipt of the request
- Resolving queries from internal and external clients relating to travel invoices in a timely manner by providing documentation, advice and / or solutions
- Issue of travel booking confirmation within 5 working days of receipt of request
- Make recommendations to Travel Team Leader on locally inspected hotels to source best value for company use on a 6 monthly basis
- Issue and explain function of international SOS cards to all new employees who are required to travel in their induction week
- Direct travel insurance claims from employees to the Corporate Secretaries office, providing acknowledge to the claimant all within 3 working days
- Store all travel related documentation, in shared electronic filing system within 2 working days of issue of travel booking confirmation
- Provide a full service covering reception and all post room duties as required by Facilities Manager.
- To coach other team members, as appropriate, to achieve effective knowledge transfer and application.
- Identify and suggest improvements to administration processes and procedures. Assist manager with the implementation of new administrative processes and procedures within the team.
To be considered you must have
- Previous experience in an administrative and customer facing role
- Committed and professional, enthusiastic team player with strong work ethic
- Responds creatively to problem solving, identifying root causes and agreeing and implementing solutions
- Can confidently schedule and manage own work-load and resolve conflicting priorities
- Work with other departments and offices to build relationships
- PC literate, specifically, proficiency in MS Office