Technical Support Engineer. Plymouth

Technical Support Engineer - Windows Desktop, Windows Server. Location: Plymouth, DevonSalary: GBP23-25,000.We are looking for a hands-on 1st, 2nd line and 3rd line support engineer with good user support experience.The successful individual must be comfortable working within a small team of two, and being involved some travel approximately twice a month initially moving to once a month after systems set up on site.Technical Support Engineer - Key Skills:- 3+ years' commercial IT Technical Support experience.- 1st line and 2nd line support experience.- Some 3rd line support- Excellent user support experience.- Good experience supporting end users, face to face, via phone and other remote access methods.- Good Windows Desktop support experience.- Some Windows Server support.- Networking (e.g. WAN/LAN connectivity, Routers, Firewalls, and security).- Must have a valid UK driving license.- Must be comfortable travelling 1 to 2 days a month across the UK.- Must be an excellent communicator.- Must be eligible to work in the UK.Technical Support Engineer - Nice to Have:- Knowledge of SAPTechnical Support Engineer - About the Role:Your role as the Technical Support Engineer ( Windows Desktop, Windows Server, Networking ) will involve: - Providing an in-house 1st, 2nd and 3rd line support resource. As well as providing support to our client's sister company.- Troubleshooting hardware, software and network problems.- Installing, maintaining and support Windows Desktops, software applications and hardware accessories.- Establishing a networking environment.- Maximising network performance by monitoring performance and troubleshooting network problems.For more information on this Technical Support Engineer role, please apply now for an interview.