IT Support Engineer - Up to £25,000 + Benefits
- Recruiter
- Recruitment Genius
- Location
- Oldham, Greater Manchester, England
- Salary
- £20000 - £25000 per annum
- Posted
- 03 Jul 2017
- Closes
- 31 Jul 2017
- Ref
- 00070567
- Contact
- Recruitment Genius Ltd
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
As a software and support solutions provider to the UK steel industry, this company is looking for an ambitious, hard-working IT professional to join their existing IT Support Team.
The ideal candidate will be a bright, friendly and reliable individual who can multi task and work flexibly within a busy office environment. A confident communicator with good interpersonal skills and ability to learn new skills is a must. You will be required to possess excellent problem-solving skills and the ability to work alone using your own initiative and as part of a team.
Reporting to the Group IT Manager you will be responsible for the handling of Support Issues throughout their life-cycle in a structured and methodical manner until a final resolution has been achieved and communicated with the customer. This resolution will be achieved using any combination of remote support, telephone advice and on-site visits.
Responsibilities:
- Provide Technical Support for all their customers' IT Systems
- Provide support on their bespoke ERP software packages
- Monitoring and troubleshooting of Daily Server Backups and housekeeping checks
- Configuration and Maintenance of the Server, Storage and Networking Infrastructure
- Work with 3rd party suppliers and Support Teams to resolve escalated incidents related to the IT estate
- Create and maintain Technical Documentation
Essential Skills/Experience:
- Minimum two years' experience in an IT Support role or similar
- Experience in Windows Server Installation and Support - 2003/2008
- Experience supporting Windows Desktops - Windows XP, 7, 8 + Office 2007/2010
- Active Directory and Group Policy Administration
- Setup, Support and Management of Microsoft Exchange 2003/2007/2010
- Working knowledge and understanding of Backup Systems
- Experience of WAN & LAN Networking Concepts including: TCP/IP, WLAN, VPN DHCP, DNS
- Experience of Peripheral setup and troubleshooting
- Good knowledge of Virtualisation - ideally Hyper-V
- Good understanding of IT security (Anti-virus, Malware, Anti-Spam, Windows Security)
- Microsoft SQL Server 2005/2008
- Full UK Driving Licence
Salary: £20 - 25k
Benefits:-
- Annual bonus
- Pension Plan
Start Date: Immediately
Please send your CV for immediate consideration
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.
The ideal candidate will be a bright, friendly and reliable individual who can multi task and work flexibly within a busy office environment. A confident communicator with good interpersonal skills and ability to learn new skills is a must. You will be required to possess excellent problem-solving skills and the ability to work alone using your own initiative and as part of a team.
Reporting to the Group IT Manager you will be responsible for the handling of Support Issues throughout their life-cycle in a structured and methodical manner until a final resolution has been achieved and communicated with the customer. This resolution will be achieved using any combination of remote support, telephone advice and on-site visits.
Responsibilities:
- Provide Technical Support for all their customers' IT Systems
- Provide support on their bespoke ERP software packages
- Monitoring and troubleshooting of Daily Server Backups and housekeeping checks
- Configuration and Maintenance of the Server, Storage and Networking Infrastructure
- Work with 3rd party suppliers and Support Teams to resolve escalated incidents related to the IT estate
- Create and maintain Technical Documentation
Essential Skills/Experience:
- Minimum two years' experience in an IT Support role or similar
- Experience in Windows Server Installation and Support - 2003/2008
- Experience supporting Windows Desktops - Windows XP, 7, 8 + Office 2007/2010
- Active Directory and Group Policy Administration
- Setup, Support and Management of Microsoft Exchange 2003/2007/2010
- Working knowledge and understanding of Backup Systems
- Experience of WAN & LAN Networking Concepts including: TCP/IP, WLAN, VPN DHCP, DNS
- Experience of Peripheral setup and troubleshooting
- Good knowledge of Virtualisation - ideally Hyper-V
- Good understanding of IT security (Anti-virus, Malware, Anti-Spam, Windows Security)
- Microsoft SQL Server 2005/2008
- Full UK Driving Licence
Salary: £20 - 25k
Benefits:-
- Annual bonus
- Pension Plan
Start Date: Immediately
Please send your CV for immediate consideration
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.