Assistant Manager

Job title: Assistant Manager

Location: Burnley

Salary: £17,000 - £19,000 per annum

Our client is a growing, nationwide chain of cinemas with a mission to deliver affordable family entertainment with outstanding customer service at the heart of their local communities. They are looking for the right people to join theirr management team. They need people with a passion for service and a passion for all things cinema!

Being an Assistant Manager is an exciting and challenging positon!

Outstanding Customer service is their top priority, ensuring their customers have the very best cinema experience.

Flexibility is key in this role as you will work across all areas of the business ranging from HR and marketing to cleaning and maintenance. As an Assistant Manager you will support the Manager in the day-to-day running of the cinema. Your role will be to coach all team members including Supervisors, Customer Service Assistants and the Cleaning Team. You need to be able to adapt quickly and rise to every challenge. Great interpersonal skills are needed to support the Manager to inspire a team that performs 7 days a week.

Previous supervisory / management experience in a retail, leisure or hospitality environment is essential.

What does the job involve?

• Creating an environment where customer service flourishes
• Communicate targets and objectives and enable team members to achieve them.
• Multi tasking across a variety of activities at the same time
• Help to drive concession sales
• Ensuring compliance with company guidelines
• Communicating targets and objectives at all levels of the business
• Training and developing team members and creating a can do culture
• Day to day cash management responsibilities
• Being able to perform as a Manager in their absence.

Benefits include

• Supportive, team centred environment
• Competitive rate of pay
• Excellent training & development
• 28 days holiday including bank holidays
• Complimentary tickets
• Pension scheme
• Excellent career prospects