Payroll Team Leader

Payroll Team Leader based in Hemel Hempstead paying GBP25,000 to GBP30,000 per year

The Opportunity:

The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. Their mission is to provide expert assistance in outsourced services with duties including managing staff and escalated requests; and enquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.

Skills and Experience:

• People management experience - complex and high volume teams
• Payroll processing and report generation
• Data reconciliation and a strong working knowledge of general Accounts and Payroll policies, processes and procedures
• Good communicator and customer oriented - candidates must be able to identify and understand the customer's needs and empathise with their situations
• Organized and planned, schedules time effectively and uses efficient work methods and tools
• Detail oriented, thorough and focused on all aspects of the job to ensure accuracy
• Teamwork - to be able to work with colleagues to achieve common targets and objectives and to provide actively help to other team members
• Excellent written and verbal communication skills

Role and Responsibilities:

• Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model
• Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model
• Personnel Administration Data Processing & Controls plus data validation
• Payroll Processing and Controls, together with pre-payroll processes
• Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests).
• Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing
• Approves transports requests to the production system only for corrective maintenance

Applications:

To learn more about these new opportunities working as a Payroll Team Leader based in the Hemel Hempstead area of Hertfordshire, please call and speak with Emma Lloyd here at ISR Recruitment in our London offices or please email your latest CV for a call back.