Remote Support Escalation Engineer
- Recruiter
- Hays Specialist Recruitment
- Location
- Chesterfield
- Salary
- Competitive
- Posted
- 24 Jun 2017
- Closes
- 29 Jun 2017
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Remote Support Escalation Engineer Chesterfield Competitive Salary + Bonus Hays IT have been engaged by an expanding organisation to source a Remote Support Escalation Engineer to join their busy team. The successful candidate will be joining the company at an exciting time as our customer base continues to grow. Your new role Remote IT support. Server hardware and operating system fault diagnosis to meet pre agreed SLA's. VmWare. Working closely with the Remote Support Engineering Team daily. Liaising with third party maintenance companies. Liaising with Comms providers. The role will primarily involve remote support of our customers from our offices in Chesterfield as well as potential visits to customer site to resolve hardware faults as they arise, where a company vehicle will be provided as required. What you need to succeed Essential Skills Windows Workstation version 7 upwards. Windows Server (2003 - 2012) Good telephone manner across a wide range of call recipients from trade counters to upper management Networking skills VmWare Terminal Services experience Hardware Backup Solutions Server Hardware Microsoft Office Suite Desirable Skills Linux (RHEL, CentOS) SQL Server (PostgreSQL) Draytek Router/Firewall Kerio Control/Connect Backup Software (Nakivo / Acronis) Windows 2016 What to do now Call Jon Walters on or click 'Apply' Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk