DfT/506/17/DVSA. Office of the Traffic Commissioner (Wales) Team Leade

Recruiter
Driver and Vehicle Standards Agency
Location
Cardiff
Salary
Competitive
Posted
24 Jun 2017
Closes
07 Jul 2017
Contract Type
Permanent
Hours
Full Time

Are you fluent in both written and spoken Welsh and English?

Do you have excellent communication skills and the ability to build lasting relationships with senior management and stakeholders?

As Team Leader at the Office of the Traffic Commissioner, you will work as part of a small team providing support to the Traffic Commissioner to enable them to undertake licensing requirements of vehicles in Wales. You will handle the administrative arrangements for public inquiries and all relevant paper work.

Your role responsibilities will include:
• Compiling and drafting accurate and full submissions to the Traffic Commissioner recommending a course of actions and processing the case as necessary
• Providing a quality public inquiry, driver conduct hearing and impounding hearing service for the Traffic Commissioner
• Liaising when necessary with DVSA, the police and other Government Agencies and Departments and attending meetings on behalf of the Traffic Commissioner
• Drafting responses to correspondence from MPS, trade associations and local authorities on behalf of the Traffic Commissioner
• Monitoring performance of the office and taking action as necessary
• Dealing with telephone and written enquiries

To be successful in this role, you will need:
• To be fluent in written and spoken Welsh and English.
• Excellent verbal and written communication skills and the ability to work collaboratively with senior management and stakeholders.
• Excellent analytical and problem solving ability and able to understand and interpret complex legislation
• Experience of effectively leading and managing a team
• Good working knowledge of Microsoft packages including Excel and Word

You should use the Civil Service Competency Framework, referring to the relevant competency definitions for the grade advertised. The Indicators listed on the attached document have been identified as most appropriate; please ensure that the evidence in your application meets the requirements of the role.

Languages
Fluent in written and spoken English and Welsh

Competencies

We'll assess you against these competencies during the selection process:
Delivering at pace Leading and communicating Managing a quality service Changing and improving Making effective decisions Collaborating and partnering
You must provide evidence against the following on your application form:
Delivering at pace Leading and communicating Managing a quality service Changing and improving
Civil Service Competency Framework

Benefits

Pensions
Civil Service pension schemes may be available for successful candidates.

Benefits
Besides the rewarding nature of the job itself, the benefits that come with it are excellent.

The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements.

You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know

Security

Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

Eligibility

Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Salary: GBP24,876 - GBP26,000. Date posted: 23/06/2017