Account Handler - Commercial Insurance

Commercial Account Handler

Location: Harrogate

Contract type: Permanent

Remuneration: Salary Dependent on skills and experience + company benefits

Building on the success of our existing sales team, we now have an exciting opportunity for a Commercial Account Handler to join our team in Harrogate.

You will need to be determined, positive and self motivated with excellent communication and negotiation skills. You will have excellent interpersonal skills with a natural ability to build rapport.

We are very interested in speaking to candidates from a wide background, from a junior level Commercial Account Handler, up to senior level. This is a great position working in a supportive and friendly team.

What will I be doing?

You will be providing outstanding customer service to a portfolio of clients, increasing retention and enhancing revenue streams.

• Maximise client business retention by efficient/prompt handling of all matters, day to day enquiries, renewals etc.
• Review insurer placements to ensure that best advice is offered at all times
• To ensure clients are offered appropriate premium payment options
• Maintain and increase profit from existing client bank as evidenced by retention rates and commission
• Develop strong relations with key suppliers as evidenced by account size and profitability
• Cross selling on existing client database
• To handle client's enquiries from own and team's client account ensuring that all client instructions are handled promptly and accurately
• To send out client renewals and deal with subsequent enquiries in a timely and compliant manner

What will I need?

• ACII - preferred or willing to work towards
• Experience in using Acturis - beneficial
• Excellent time management
• Excellent organisational, administrative, forward planning and team working skills
• A flair for communication, building relationships and influencing others

Who are we and what do we offer?

We are a dynamic organisation employing over 1,500 people in England, Scotland and Wales. Our network of offices means we have a strong local presence, enabling our advisers to provide outstanding levels of service as well as access to a huge range of market leading products.

Our working hours are Monday to Friday from 9am - 5pm.

We have a competitive package, including pension scheme, life assurance and holiday entitlement that will increase with service.

Contact Email Address: (see below)