Head Housekeeper- Reading

Head Housekeeper- Reading

Working hours: Five days out of seven – 07:00 – 15:30 / 09:00 – 17:30 (flexibility will be needed)

Servest are recruiting for a Head Housekeeper to smoothly manage a the housekeeping department based in a prestigious hotel with approximately 130 rooms based in Reading. The aim of the role is to provide an efficient and effective cleaning service to our client, ensuring high standards of cleaning are delivered and maintained to meet the clients` specification.

Main Responsibilities
* Ensure all rotas for your team are in place to cover the needs of the site which include around 10 members of staff and 150 rooms.
* Deploy team resources in the most effective way, prioritising in order to overcome day to day problems.
* Ensure the specification is being met on site and is regularly reviewed with the client and your senior manager.
* Ensure you communicate effectively with your supervisors and senior manager regarding any feedback and ensure they are aware of any issues.
* Ensure next steps are immediately responded to by liaising with your site supervisors where necessary and using these to build long term improvements with the client.
* Hold a clear understanding of Health and Safety legislation and to be proactive in the reduction of onsite accidents.
* Ensure that you complete and submit time sheets / holiday and sickness forms within the given time scales.
* Complete recruitment for entry level positions and identify any training needs for new starters and current staff.
* Be responsible for the stock and the ordering of appropriate equipment.

The successful candidate will have the following skills and experience:
* Housekeeping management experience within a hotel is essential- Ideally within a hotel with 90+ rooms
* Able to effectively manage and motivate staff- ideally used to a team of 5+
* Exceptional eye for detail
* Knowledge of Health and Safety procedures
* Strong customer focus
* Must be able to work under pressure and have strong management capability
* IT literate - Word, Excel and Outlook

The Benefits

We are offering a competitive salary depending on experience, 20 days holiday plus 8 bank holidays, uniform and auto enrolment pension plus other company benefits

We offer excellent career and development opportunities, as an organisations that's proud of its great people, we believe in the opportunity to recognise and share success. That`s why we offer a competitive salary, study support and additional benefits.

Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable. To find out more please visit us on www.servest.co.uk