2nd Line Field Engineer/IT Support Engineer/2nd Line Technician

Job Title: 2nd Line Engineer

Location: London

Salary: up to £34,000 per annum

Job Type: Full Time, Permanent

What motivates you?

Do you have a great relationship with your manager? Our Client's staff survey revealed that 97% of their staff do. Every single member of staff enjoys working there, and would recommend them as an employer to a friend. They think everybody deserves to feel this way about their job.

Their engineers get a kick out of getting a user back to work, and hate to see a them struggling. Their team believes that technology is an asset to business, and strive to keep clients systems running smoothly so they never forget that fact. Their team is the reason they can continue to grow their business and continue to offer a better service to their clients.

They also ensure staff feel looked after with a 3% matched pension scheme, critical illness insurance, life insurance, private medical insurance, and counselling services.

The Basics

As a second line engineer at the Company you can earn up to £34,000 including overtime. You'll spend your time onsite in Central London on site with their clients in the financial sector.

You'll be working on a rotating shift between 6am and 7pm for 40 hours a week. If you're up for it - they'll send you on international business trips too.

They operate follow the sun support with four engineers based in New York or Hong Kong, but there is an on-call rota for the evenings and weekends - averaging roughly 10 calls a week. They'll provide you with a laptop and mobile for this.

The role focuses on providing deskside support to users and executives on-site, and you'll be heavily involved in configuring networks, firewalls, switches and routers as well as ad-hoc projects. They tend to find individuals with around 4 years' experience on a helpdesk suit the role best, but it's just as important to have a confident, cool composure and a desire to progress.

Please click the APPLY button to send your CV and Cover Letter for this role.

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