Senior Citrix Support Engineer/ Citrix Services Engineer

Job Title: Senior Citrix Support Engineer

Location: Watford (W1)

Salary: £42,000 - £50,000 per annum

Job Type: Full time, Permanent

Job Role:

The Company is a rapidly growing MSP tech firm offering an extensive range of IT solutions and consultancy to businesses globally. Specialising in cloud hosted services supported by Citrix, their people possess in depth knowledge of the IT software and hardware they support and the services they offer. They are now recruiting for a senior Cloud Services engineer to be responsible for our hosted network, undertaking specific client and internal related project work together with dealing directly with hosted clients.

KEY SKILLS AND MUST HAVE REQUIREMENTS:

• Must have extensive knowledge of Citrix XenServer, Citrix XenApp 7.9 and HyperV
• Strong experience of Veeam back up and replication and Symantec Backup Exec 15.
• Preferably experience of Pure Storage, Microsoft System Center and HP Proliant Servers
• Active Directory user administration
• Manage and support hosted Citrix and Exchange servers
• Diagnose and resolve hardware, software and peripheral technical issues to customer's satisfaction
• Take ownership of user problems and be proactive when dealing with user issues
• Understanding and troubleshooting complex network solutions
• Previous experience within a MSP environment is essential.

THE SUCCESSFUL CANDIDATE WILL POSSESS:

An outstanding knowledge of Citrix; configuring, setting up and managing - all environments

• The ability to deliver high levels of customer service at all times and a willingness to do whatever is required to achieve this
• Commercial awareness and business acumen
• Self-motivation with strong problem solving skills
• The ability to work pro-actively on their own initiative and prioritise their work
• Excellent team working skills to become an integral part of the Company team
• Strong, confident communication skills and be able to deal with both non-technical and technical audiences equally well.

Based in modern offices in central Watford, the company offers a competitive salary and benefits package including healthcare and life insurance plus they work in an open plan environment and have a relaxation/break area with pool table, air hockey, table tennis and playstation.

NB:- ONLY candidates with the relevant experience and who live within 30 minute travel time to our Watford, Hertfordshire office will be considered and responded accordingly

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of: Senior Cloud Tech Support Enigneer, Cloud Services Technician, Senior Infrastructure Engineer, Senior Cloud Services Engineer, Hosted Engineer, Citrix Engineer, Cloud Infrastructure, Citrix,XenServer, Citrix XenApp 7.9, HyperV may also be considered for this role.