Customer Service Consultant
- Recruiter
- Resource Management
- Location
- Milton Keynes
- Salary
- 19000.00 GBP Annual + benefits
- Posted
- 23 Jun 2017
- Closes
- 24 Jun 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Consultant
Milton Keynes
Salary: GBP19,000 pa + benefits + monthly bonus
Our client is an international financial services business currently seeing continued growth and expansion in the UK.
They have exciting opportunities for Customer focussed individuals to join their office in Milton Keynes.
The main purpose is to support both new and existing customers by providing exceptional service, dealing with telephone calls and any other administration work, as required.
We're looking for individuals with excellent communication skills and a strong attention to detail, with a desire for customer service excellence.
Responsibilities:
- Dealing with all incoming calls, logging call actions
- Making sure that we meet and exceed our customers expectation, building and maintaining effective relationships
- Problem solving, accurate maintenance of client files and data.
- Negotiating repayment plans on outstanding debts
Skills, Qualifications & Experience:
- Able to demonstrate excellent customer service skills and experience (essential).
- A polite and professional telephone manner.
- Accurate data entry skills.
- Ability to work under pressure to meet deadlines.
- Excellent communication skills.
- Commitment to the customer experience.
- Positive attitude with a willingness to learn.
Hours: 37.5 hours per week 8am-8pm + occasional Saturdays
To apply, please use the 'Apply Online' link below.