E-Commerce Business Manager / Sales & Marketing Manager - Food

Job Title: E-Commerce Business Manager

Location: Vauxhall, London

Salary: Competitive, Dependent on Experience

Hours: Full-time, Permanent

The company is currently looking for an Ecommerce Business Manager. If you're looking for a completely new and exciting challenge within Ecommerce then look no further. This is an opportunity to truly grow and excel your career in a fast-paced, foodie environment. The company is a modern, forward-thinking luxury food retailer which has seen exponential growth in recent years and is expecting an extremely high growth in coming years.

In this role you will oversee the day-to-day customer experience, working with key members of staff to ensure a positive delivery of service and to enable working toward company growth through a range of marketing opportunities/activities.

This role is truly varied and there is never a dull moment, you will be managing a small team within a start-up environment - no two days are ever the same.

With food at the core of their mission, they're really looking for someone with a strong foodie background/knowledge.

Key Responsibilities:

• Report and monitor sales, key metrics and promotions.
• Work closely with customer service team to ensure delivery of an outstanding service.
• Work with other members of management team to develop long and short term business goals.
• Oversee & implement a range of projects dependant on business needs.
• Manage staff calendar - monitoring holiday, sickness, lateness & organising team-building events/social events.
• Work with the content team to optimise the website customer experience/journey, feeding into decisions on content and layout across the site.
• Liaising with external stakeholders and freelancers to ensure workflow is well delivered.
• Be a driving force behind the growth of Fine Food Specialist, implementing opportunities for growth.
• General office management.
• Developing training plans for team to enable positive growth for staff and company.
• Undertake annual performance reviews & oversee the hiring needs of the business.
• Working alongside the logistics team as to continually improve ways in which to improve the service for the customer.

The Candidate:

• Minimum of 1 year of experience within E-Commerce and Business Management.
• Highly organised to ensure smooth running of daily operations.
• Analytical and strong numerical and reporting skills.
• Strong attention to detail.
• An entrepreneurial mind.
• Drive, enthusiasm and passion for the brand.
• A passion and flair for food.
• Experience of management, hiring and human resource management.
• Great problem solving skills.
• Logistically minded.
• Natural flair, imagination and creativity to be able to develop new business ideas.
• Experience of working within a start-up environment.
• Retail & customer service experience.
• An understanding of the challenges faced in an ecommerce/start-up environment.
• Proven business acumen and understanding of financial data.

So if you have experience within creative, media planning, production and working with agencies then we would love to hear from you.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; E-Commerce Manager, Office Coordinator, Digital Marketing Manager, Senior Marketing Executive, Digital Marketing Executive, Office Manager, Marketing Campaign Manager, B2B Marketing, Senior Marketing Analyst, Marketing Director, E-commerce Manager, Senior Marketing Coordinator, Marketing Strategy Manager, Office Co-ordinator, Business Development, Ecommerce Administrator, Group Marketing Coordinator, Head of Marketing will be considered for this role.