Service Administrator

Recruiter
Anonymous
Location
Hereford
Salary
Competitive
Posted
21 Jun 2017
Closes
19 Jul 2017
Contract Type
Permanent
Hours
Full Time
Service Administrator
Location: Worcester
Salary: Up to GBP18,000 per annum
Contract Type: Full time and Permanent

My client, a well established commercial dealer network, are looking for an experienced service administrator to join their growing team in the Tipton area.

The key duties of the service administrator are:

- To promptly action the raising and issuing of workshop repair invoices based on completed job cards and information supplied by the Workshop Administration team.
- Direct face to face contact with customers or PC based customers.
- To maintain accurate records and ensure a clear audit trail for all documentation.

The main responsibilities of the service administrator are:

- To ensure that authorised job cards are turned promptly and accurately into manufacturers warranty and contract claims and finally into workshop invoices
- To check that also parts issued onto job cards have been correctly booked out to customers
- To ensure that the work in progress report is reviewed daily and that all completed jobs are invoiced within 48 hours.
- To ensure there are no undue delays in raising approved credit notes
- To exceed daily and weekly invoicing targets agreed with the Company.
- To participate in any training courses that the company require you to attend.
- To provide departmental support in hitting retail and contract maintenance invoicing targets when workload permits.
- To keep management fully informed in respect of any problems adversely affecting either your own workload and/or your performance.
- To ensure all documentation is promptly and accurately filed.
- To assist in other areas of the business as and when required.

The working hours of the service administrator are 42.5 hours per week. The shift pattern is Monday to Friday 08:30 - 17:00 with 1 in 2 Saturdays 07:00 - 13:00.

If you feel that you would be a successful service administrator, or would like any further information, please contact Emma at Kemp Recruitment on (Apply online only)