Aftersales Supply Planning Specialist

When our founder Bruce McLaren passed away at the age of 35 he left behind a legacy that has shaped who we are today. Of course we have an unrivalled heritage which has its roots in racing; but McLaren Automotive is now creating a story of its own and we want you to be a part of it.

For the next 6 years as part of McLaren's Track 22 plan, we are looking to invest GBP1 billion into Research and Development, leading to the launch of 15 all-new cars or derivatives during this period.

We are currently recruiting for an Aftersales Supply Planning Specialist, reporting to the Aftersales Senior Supply Planning Specialist. This is an exciting opportunity to join an exclusive automotive environment. Working within the Aftersales team you will support the Aftersales Third Party Logistics Service Provider to satisfy retailer orders within an agreed lead time through engagement with suppliers, Service Engineering and Purchasing.

Purpose of the role:

- To ensure on time and stable supply of Aftersales parts to the McLaren Global Retailer Network and to support the development of a lean supply chain:
- Monitor and control the supply and demand of Aftersales product within the global supply chain
- Engaging with key internal stakeholders to track progress of projects and critical activities that impact Aftersales inventory and parts supply

Principal accountabilities:

- Monitor and coordinate performance for products that are attributed to a selected range of suppliers
- Preparation of daily, weekly and monthly Aftersales reports and KPI's and investigate all deviations from agreed standards
- Monitor retailer backorders daily and support the recovery plan to fulfil the order in the agreed time scale
- Interface with internal cross-functional teams to support Aftersales business requirements
- Continuously being aware of and proactively addressing potential or actual product shortages
- Data analysis and coordination to ensure that material master data is available and complete
- Identify supply gaps versus demand forecasts and recommend or implement solutions to fill gaps to ensure 100% product availability

Knowledge, skills and experience:

- An understanding of the automotive industry (Production and Aftersales) would be highly beneficial
- Educated to Degree Level (or equivalent experience)
- Experience in supplier management would be beneficial
- Strong written and verbal communication skills
- Proactive mind-set that contributes creative ideas towards strategic and tactical business challenges
- Ability to influence and engage at all levels to maximise Aftersales share of voice
- Highly IT literate in Microsoft Operating System & Applications / programs
- Demonstrates a commitment to exceeding the customer expectations
- Excellent team player; keeps the organisation's vision, mission, and values at the forefront of decision-making and action
- Strong problem solving skills, highly numerate and analytical / detailed approach

Personal attributes:

- Provides a high level of proactive and logical solutions to supply constraints for internal and external customers
- Professional, well presented and a credible ambassador of the McLaren brand values
- Adaptable, quick thinking, decisive, showing strong initiative and self determination
- Well organised, demonstrating a methodical approach and meticulous attention to detail
- Able to maintain a consistent high level of work and output in a dynamic working environment

At McLaren Automotive we are constantly looking to improve. To become the employer of choice we are always looking to develop our employee offerings. We currently offer a range of benefits to employees at all levels of the business including Private Healthcare, Contributory Pension Scheme, Life Assurance, Personal Lease Car Schemes.

This job description may not detail some less major duties allocated to the post holder, nor cover duties of a similar nature, commensurate with the role, which may from time to time be reasonably required by the relevant manager.