DV Cleared Incident Manager - Defence - GBP450 - GBP500pd
- Recruiter
- People Source
- Location
- Corsham
- Salary
- 450.00 - 500.00 GBP Daily + GBP450 - GBP500 per day
- Posted
- 21 Jun 2017
- Closes
- 05 Jul 2017
- Sectors
- Security & Defence
- Contract Type
- Permanent
- Hours
- Full Time
DV Cleared NSoIT (D) Design - Support to Run Manager | Corsham | 9 months (2 year overall) | GBP450 - GBP500pd
People Source Consulting are pleased to be offering a 9 month contact (Likely to extend to 2 years) for a capable NSoIT Design -Support to Run Manager with our Corsham based client.
The successful applicant will be Responsible for ensuring the prioritisation and escalation of live issues into the Design team. As well as ensuring the solutions are monitored and reported on from start to finish.
Other responsibilities include:
*Responsible for reviewing problem management and incident trends and proactively taking actions to identify problems and remove errors for the NSoIT(D) Live system.
*Provides a single point of contact for problems which arise from the Live system requiring design intervention.
*Responsible for ownership and coordination of actions of those Live Design problems to analyse for root cause, identify Known Error and coordinating actions to remove the error.
*Raise Change requests into the Design Team and work with the Design Technical Co-ordinator / Design Manager to ensure the change is prioritised correctly and sufficient resources are allocated.
To be considered for this role you should have:
*A Bachelor's Degree in Engineering, Computer Science or Information Systems
*ITIL Certified to Service Management Practitioner Level
*Demonstrable customer management / service experience
*3 Yrs. + Experience of working within a busy first level service desk environment in a problem manager role
*Must have excellent communication skills (written, verbal and presentational), showing tact, effective listening skills and present and defend points of view to a variety of audiences
*Proven track record of working and delivering multiple IT front-end and back-end solutions, development and release management strategies and change management
*Good organisational skills plus the ability to motivate people across the organisation to provides solutions
*Candidate must be a team player and be able to follow processes and procedures, with an ability to analyse large amounts of data
*Sound technical knowledge from a service desk perspective
*Decision maker with an operational outlook
*Defence or Public Sector experience
*DV (Developed Vetting) Clearance
Ideal candidates will also have:
*A recognised Project Management Qualification (Prince 2 or similar)
*Experience in Agile Methods with supporting qualification
*Experience of working in a Dev Ops environment
*Experience of working with a technical engineering design team
*Self-disciplined, self-starter, professional who can successfully bring problems to closure from a technical point of view with minimum direction, guidance and oversight
*Ability to handle a complex delivery landscape - multiple suppliers, multiple stakeholders
*Experience in providing engineering leadership of multi-disciplinary teams in large public or private sector organisations
In return my client are offering GBP450 - GBP500pd (Inside of IR35) plus some expenses paid.
The majority of the work will be carried out on site in Corsham. There is scope for some remote working upon agreement with the Senior Management.
For the right applicant, this is is an excellent chance to secure a long term contract on a brand new package of work.
If you have the skills and experience outlined and hold current DV Clearance and you would like to be considered for this role, please submit your up to date CV ASAP.
Keywords: Project Management, Engineering Manager, Design, NSoIT, MOD, DV, Developed Vetting, Corsham, Agile, Scrum, Defence, Public Sector, ITIL, Service Desk, Prince 2
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
People Source Consulting are pleased to be offering a 9 month contact (Likely to extend to 2 years) for a capable NSoIT Design -Support to Run Manager with our Corsham based client.
The successful applicant will be Responsible for ensuring the prioritisation and escalation of live issues into the Design team. As well as ensuring the solutions are monitored and reported on from start to finish.
Other responsibilities include:
*Responsible for reviewing problem management and incident trends and proactively taking actions to identify problems and remove errors for the NSoIT(D) Live system.
*Provides a single point of contact for problems which arise from the Live system requiring design intervention.
*Responsible for ownership and coordination of actions of those Live Design problems to analyse for root cause, identify Known Error and coordinating actions to remove the error.
*Raise Change requests into the Design Team and work with the Design Technical Co-ordinator / Design Manager to ensure the change is prioritised correctly and sufficient resources are allocated.
To be considered for this role you should have:
*A Bachelor's Degree in Engineering, Computer Science or Information Systems
*ITIL Certified to Service Management Practitioner Level
*Demonstrable customer management / service experience
*3 Yrs. + Experience of working within a busy first level service desk environment in a problem manager role
*Must have excellent communication skills (written, verbal and presentational), showing tact, effective listening skills and present and defend points of view to a variety of audiences
*Proven track record of working and delivering multiple IT front-end and back-end solutions, development and release management strategies and change management
*Good organisational skills plus the ability to motivate people across the organisation to provides solutions
*Candidate must be a team player and be able to follow processes and procedures, with an ability to analyse large amounts of data
*Sound technical knowledge from a service desk perspective
*Decision maker with an operational outlook
*Defence or Public Sector experience
*DV (Developed Vetting) Clearance
Ideal candidates will also have:
*A recognised Project Management Qualification (Prince 2 or similar)
*Experience in Agile Methods with supporting qualification
*Experience of working in a Dev Ops environment
*Experience of working with a technical engineering design team
*Self-disciplined, self-starter, professional who can successfully bring problems to closure from a technical point of view with minimum direction, guidance and oversight
*Ability to handle a complex delivery landscape - multiple suppliers, multiple stakeholders
*Experience in providing engineering leadership of multi-disciplinary teams in large public or private sector organisations
In return my client are offering GBP450 - GBP500pd (Inside of IR35) plus some expenses paid.
The majority of the work will be carried out on site in Corsham. There is scope for some remote working upon agreement with the Senior Management.
For the right applicant, this is is an excellent chance to secure a long term contract on a brand new package of work.
If you have the skills and experience outlined and hold current DV Clearance and you would like to be considered for this role, please submit your up to date CV ASAP.
Keywords: Project Management, Engineering Manager, Design, NSoIT, MOD, DV, Developed Vetting, Corsham, Agile, Scrum, Defence, Public Sector, ITIL, Service Desk, Prince 2
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.