Freight Forwarder

JOB TITLE: Freight Forwarder
LOCATION: Preston
HOURS: Four on four off shift pattern, 10 hours between the hours of 7am – 7pm
SALARY: £18,000 - £25,000 including bonus 
CONTACT: 01772 471 752 or recruit@gbaservices.com

The Job
You are responsible for maintaining and developing specific customer accounts out of hours in order to ensure a smooth and efficient service to our customers 24/7. To achieve this, you must develop a strong relationship with key individuals for each of these customer accounts. You must also work closely with other teams, as appropriate within GBA Services, to ensure the customer’s expectations are fully met or even exceeded.

Skills & Experience
The successful candidate will have a logistics background ideally within express freight and experience managing customer expectations and developing sales. Strong Leadership and Communication skills are essential. Applicants must have previous experience of working towards KPI’s and recording information accurately and to tight deadlines. Ideally you will have knowledge of Tachograph and European regulations.

Skills and Experience

Essential
• Excellent influencing skills and the ability to manage customer expectations
• Monthly Profit and Loss 
• Financial awareness
• Excellent planning skills
• Ability to work under pressure and use own initiative
• Proven track record of pro-active sales generation
• Working knowledge of Microsoft Office systems
• Ability to work to a structured price guide
• Negotiation skills

Desirable 
• Second European language 
• Time Critical experience booking dedicated charter, Handcarry, Express Airfreight & emergency road solutions.
• Experience of working within the Automotive & Aviation industry.

Benefits
• Long term career with a stable market leader
• Company Pension
• Competitive Holiday Allowance
• Company Health Care Scheme
• Childcare Vouchers

Company profile
GBA is an international family run business which offers customers dedicated solutions. GBA is headquartered in Lancashire, UK with an extensive UK depot network and a European subsidiary based in Poland which allows us to combine worldwide coverage and an in-depth understanding of local requirements. Our mission is “to continually develop as a market leader in international express logistics”.