Service Centre Advisor
- Recruiter
- CHP
- Location
- Chelmsford, Essex
- Salary
- £23,086 per annum
- Posted
- 20 Jun 2017
- Closes
- 04 Jul 2017
- Sectors
- Construction & Skilled Trades, Surveying
- Contract Type
- Permanent
- Hours
- Full Time
Service Centre Advisor
£23,086 per annum
12-18 month fixed-term contract
Based in Chelmsford, we are a leading provider of quality and affordable housing across Essex.
You will provide a comprehensive maintenance support and information service for CHP residents and other customers, taking ownership of incoming queries, both face-to-face and on the telephone, to a satisfactory resolution. In addition, you will schedule responsive repairs to ensure effective use of workforce and actively contribute to developing the service.
You will have worked in a customer-focused organisation and have excellent communication, IT and interpersonal skills. In addition, you will be competent in office procedures and have an understanding of resource/workload planning. Previous use of scripting systems or knowledge of housing maintenance/repairs would be advantageous.
CHP offers excellent terms and conditions and working environment, including defined benefits pension scheme and 25 days' annual leave.
For an application pack and to apply online, visit our website by clicking apply
Closing date: 12 noon, Thursday, 6 July 2017.
Interview date: Tuesday, 18 July 2017.