Data Process Assistant - Purchase to Pay

Data Entry Assistant - Purchase to Pay (2 x positions available)
Fixed term contract for up to 1 year
Full time, 37 hours per week
Chelmsford

GBP14,469 - GBP15,200 p.a.

The Role
You will report to a Senior Corporate Operations Manager and will work closely with colleagues to ensure the delivery of a high performing, customer facing service which proactively embraces change. You will provide high quality advice, information and support to our internal and external customers. You will achieve exceptional customer satisfaction levels and make a real and demonstrable difference to the delivery of the service.

Job Purpose
You will work as part of a team performing defined business processes within strict deadlines to provide a quality service.
You will input data to maintain core systems and to ensure accurate and timely processing. You will deliver a high quality service for customers, communicating in a professional manner whilst maintaining customer focus.
Specifically, the purpose of the role is to:

Support your line manager and team colleagues in providing a high quality, consistent, accurate and timely service to our customers.
Perform a processing and analytical role within one or more of the Corporate Operations disciplines.
Provide advice and information that meets all the current statutory, contractual and legislative obligations of the Council.
Fully understand the SLA's relevant to your team(s) and support their development on an ongoing basis to ensure they reflect customer needs and a service they value.
Assist in the capturing and monitoring of key performance indicators against Service Level agreements, proactively engaging with the customer to exceed expectations.
Assist in ensuring the integrity and security of personal, contractual and financial information, in line with legislation and Council policies.
Proactively recommend, support and embrace changes in the Service and assist in implementing innovative approaches to business process.

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. Salary: GBP14469 - GBP15200 per annum. Date posted: 15/06/2017