Corporate Operations Assistant - Buyers Hub

Corporate Operations Assistant - Buyers Hub
6 month fixed term contract
Full time, 37 hours per week
Based at County Hall, Chelmsford
GBP17,300 p.a.

The Role
Working in a Buyers Hub and reporting to a Business Operations Manager, you will be responsible for creating all purchase orders from requisitions submitted by Essex County Council, Essex Cares and Essex Pensions. The responsibilities for the role will include setting up supplier agreements, managing smart forms to improve the customer experience, reviewing whether orders comply with our procurement policies, identifying sources of supply and resolving complex invoice holds.

Job Purpose

As a Corporate Operations Assistant you will work as part of a team performing defined business processes within strict deadlines to provide a quality service.
You will deliver a high quality service for customers, communicating in a professional manner whilst maintaining customer focus.
Specifically, the purpose of the role is to:

Support your line manager and team colleagues in providing a high quality, consistent, accurate and timely service to our customers.
Perform a processing and analytical role within one or more of the Corporate Operations disciplines.
Provide advice and information that meets all the current statutory, contractual and legislative obligations of the Council.
Assist in ensuring the integrity and security of personal, contractual and financial information, in line with legislation and Council policies.

Key Accountabilities

To work as part of an operational team, performing business processes for a defined service area ensuring quality, consistency, accuracy, timeliness and high performance.
To respond to general customers written, oral or email enquiries in a timely and professional manner, in accordance with service standards.
To provide all customers with a courteous and efficient service that promotes the values of Business Operations.
Ensure that you undertake your day to day duties in line with the SLA's relevant to your role and that you continually look to meet or exceed customer expectations.
To work flexibly in an office environment e.g. hot-desking
To work to agreed targets, reporting proactively to your line manager where deadlines are at risk and to agree priorities.

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. Salary: GBP17300 per annum. Date posted: 15/06/2017