Customer Representative
- Recruiter
- Leeds Building Society
- Location
- Newcastle Upon Tyne
- Salary
- 15300.00 GBP Annual
- Posted
- 20 Jun 2017
- Closes
- 04 Jul 2017
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
Customer Representative
Purchasing the ideal home is one of the most important and exciting milestones that anyone can achieve. It requires efficient and effective organisation from all parties to ensure the process runs as smoothly as possible for the customer.
Here at LBS the Customer Contact team take great pride in providing the very best service to its customers and as a result, have become the first financial services business to secure a new industry accreditation for excellence in customer service.
When you join this successful team you will have the responsibility for providing the first point of contact for our customers. Our customers will be guided by your expert knowledge, advice and skills to listen and talk through general enquiries surrounding the application process, mortgage application updates, requests for documentation, the process for a decision in principle request, valuation enquiries and the release of funds for their property.
The experience within our training team will ensure you receive thorough training in order to feel comfortable and confident in your role, through classroom based and on the job training.
Your happiness and contribution is key to the success of the Society and here at Leeds Building Society we are keen to recognise your efforts. Benefits include a bonus scheme where you can earn up to 12% of your salary, 23 days holiday with the option to purchase an additional 5 days holiday, season ticket loans for travel and many many more: ************************************************************
Our office space at Cobalt Business Park provides a unique work environment with modern break out areas, shower facilities for those that want to take advantage of the cycle to work scheme, kitchen facilities and TV area.
So if you have a proven track record in a customer service and administration environment, good PC skills and a pro-active attitude towards making a difference, we would love to hear from you.
Purchasing the ideal home is one of the most important and exciting milestones that anyone can achieve. It requires efficient and effective organisation from all parties to ensure the process runs as smoothly as possible for the customer.
Here at LBS the Customer Contact team take great pride in providing the very best service to its customers and as a result, have become the first financial services business to secure a new industry accreditation for excellence in customer service.
When you join this successful team you will have the responsibility for providing the first point of contact for our customers. Our customers will be guided by your expert knowledge, advice and skills to listen and talk through general enquiries surrounding the application process, mortgage application updates, requests for documentation, the process for a decision in principle request, valuation enquiries and the release of funds for their property.
The experience within our training team will ensure you receive thorough training in order to feel comfortable and confident in your role, through classroom based and on the job training.
Your happiness and contribution is key to the success of the Society and here at Leeds Building Society we are keen to recognise your efforts. Benefits include a bonus scheme where you can earn up to 12% of your salary, 23 days holiday with the option to purchase an additional 5 days holiday, season ticket loans for travel and many many more: ************************************************************
Our office space at Cobalt Business Park provides a unique work environment with modern break out areas, shower facilities for those that want to take advantage of the cycle to work scheme, kitchen facilities and TV area.
So if you have a proven track record in a customer service and administration environment, good PC skills and a pro-active attitude towards making a difference, we would love to hear from you.