SERVICE ADVISOR (COMMERCIAL)
- Recruiter
- Anonymous
- Location
- Durham
- Salary
- 18000.00 - 18500.00 GBP Annual
- Posted
- 19 Jun 2017
- Closes
- 17 Jul 2017
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
SERVICE ADVISOR (Commercial Main dealer)
LOCATION:Billingham
SALARY: DOE
SHIFTS
Monday to Friday alternate shifts 7.30am-4pm or 9.30am-6pm 40 hour week
(Alternate Saturdays 7.30am-1pm)
The Service Advisor is the first point of contact for our customers who need to be treated with all the respect and care you get from a top retailer. They call customers in advance of their visit to welcome them and ensure they are clear what they need to bring with them. On arrival the Service Advisor will take the customer through all the necessary paperwork ensuring they understand all the technical terms of the work that needs to be carried out. They are responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle. It is also their responsibility to take payment, sell additional products and follow-up with the customer the following day to ensure they are happy with the work completed.
* You must have a good personality -enthusiastic, friendly, customer oriented - to organize customer Bookings and load workshop.
* Experience of service reception required with excellent phone, organisational, communication and customer handling skills
* Able to communicate with customers and staff in a friendly, welcoming and efficient manner and exceed customer expectations at all times.
* Previous motor trade
* Kerridge experience desirable.
* Good IT skills
* Driving license essential.
To apply please express your interest via a call or send your CV to Sam Barber - - Tel: (Apply online only) (Mobile Friendly) Mobile - (Apply online only)
LOCATION:Billingham
SALARY: DOE
SHIFTS
Monday to Friday alternate shifts 7.30am-4pm or 9.30am-6pm 40 hour week
(Alternate Saturdays 7.30am-1pm)
The Service Advisor is the first point of contact for our customers who need to be treated with all the respect and care you get from a top retailer. They call customers in advance of their visit to welcome them and ensure they are clear what they need to bring with them. On arrival the Service Advisor will take the customer through all the necessary paperwork ensuring they understand all the technical terms of the work that needs to be carried out. They are responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle. It is also their responsibility to take payment, sell additional products and follow-up with the customer the following day to ensure they are happy with the work completed.
* You must have a good personality -enthusiastic, friendly, customer oriented - to organize customer Bookings and load workshop.
* Experience of service reception required with excellent phone, organisational, communication and customer handling skills
* Able to communicate with customers and staff in a friendly, welcoming and efficient manner and exceed customer expectations at all times.
* Previous motor trade
* Kerridge experience desirable.
* Good IT skills
* Driving license essential.
To apply please express your interest via a call or send your CV to Sam Barber - - Tel: (Apply online only) (Mobile Friendly) Mobile - (Apply online only)