Travel Consultant - JAPAN specialist

Recruiter
Anonymous
Location
Bristol
Salary
19000.00 - 20000.00 GBP Annual
Posted
16 Jun 2017
Closes
14 Jul 2017
Contract Type
Permanent
Hours
Full Time
Title: Travel Consultant - JAPAN specialist
Status: Permanent/ Full-time
Salary: Starting on basic GBP19K - GBP20K, plus sales-related bonus on target earnings GBP4k
Location: Bristol
Start date: Mid - End of August 2017

Benefits:
23 days paid annual leave, 3% employer pension contribution
Potential salary after 3 years: GBP27k+ plus approximately GBP14k on target earnings.

Background:

We are recruiting for Japan specialist Travel Consultants to work in Bristol offices. You will be responsible for creating, selling and delivering high quality Japan holiday packages.
Most of your time will be spend interacting with clients or travel agents over the phone or by email along with ensuring everything is in place so our clients have the best possible holiday experience.
The role is very varied and requires strong organisational skills with an ability to handle a large variety of simultaneous tasks under strict deadlines.
The Travel Consultant is responsible for the reservation process as well as the preparation and sending of client travel documents, requiring strong attention to detail.

Main responsibility:

1. Interacting with clients by telephone, email and occasionally in person at our offices or travel industry events
2. Consulting with clients to identify their individual holiday requirements
3. Creation of high quality tailor-made itineraries for direct and agent clients
4. Conversion to sale of both tailor-made and small group tour enquiries; maximizing value from each enquiry
5. Working to achieve individual and team sales targets
6. As well as planning itineraries, coordination of all aspects of the booking including reservations and delivery of trip
7. Preparation and sending of client documents
8. Balancing time appropriately between the various aspects of the role
9. Deliver excellent customer service from first enquiry to post trip follow up, exceeding client expectations at every stage

Key skills:

• Highly motivated, well organized individual with ability to handle a large variety of simultaneous tasks
• Previous customer service experience
• Must have experience of living and/or working in Japan
• University/college undergraduate/bachelor's degree
• High level of productivity and accuracy; able to get a lot done at a high level under pressure
• Excellent written and verbal communication skills, IT skills and good with numbers
• A passion for Japan as a travel destination and desire to help others discover the country
• Basic Japanese language skills
• Desire to achieve sales targets
• Previous sales experience
• Experience working in the travel industry
If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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