Assistant Manager - Communications & Administration
Balconette, manufacturer and supplier of glass balustrades, have an exciting new opportunity and are looking to employ an enthusiastic person to work alongside the Organisation Manager.
The ideal candidate will have some supervisory experience, excellent communication and organisation skills and be willing to adapt as the role develops.
The key responsibilities are to:
Manage Reception
- Receive incoming calls, transfer or handle appropriately
- Welcome visitors, sign in and introduce to right contact
- Receive incoming faxes, e-mails, mail and deliveries, and relay promptly
- Ensure outgoing mail is correctly sent
- Send out brochures requested
- File quotations and orders
Assist with HR & Organisational Tasks
- Arrange interviews, prepare paperwork
- Prepare induction packs
- Cover HR functions in Manager’s absence
- Prepare and distribute company policies, training guides and packs
- Maintain updated organisational records, files, checklists, charts etc.
Assist with Sales Tasks
- Monitor Sales mailbox, handle enquiries/pass to appropriate salesperson
- Follow up quotations, order confirmations and technical drawings sent to prospects
- Process online transactions
Other
- Oversee database projects + maintenance of company database
- Assist with other projects
- Maintain stationery supplies
- Take minutes of management meetings
- Collect and collate reports and statistics
Skills, Experience and Qualities
- Excellent organisational skills
- Junior office management experience
- Ability to prioritise and manage own workload
- Ability to work well under pressure, confidence in taking on new tasks
- Excellent communication skills
- Professional telephone manner
- Computer literate – MS Office packages
- Well presented, friendly and approachable with a “can do” attitude
- Punctual and reliable