Technical Support Officer
- Recruiter
- QA INTERNATIONAL
- Location
- Based in Darlington, Durham
- Salary
- Full time Monday to Friday salary reviewable after probationary period
- Posted
- 16 Jun 2017
- Closes
- 14 Jul 2017
- Ref
- 101
- Sectors
- Management
- Contract Type
- Permanent
- Hours
- Full Time
JOB SPECIFICATION SHEET
FUNCTION:Technical Support Officer
QUALIFICATIONS:Qualified to ONC/HNC Level in a technical or scientific subject. Preferred – additional supplementary training and/or continuing professional development in related management areas of Health & Safety, First Aid, Fire Safety Training, Internal Auditor training.
EXPERIENCE:Minimum – five years’ experience at first line management level in a manufacturing or production based environment. Preferred – some experience within a certification/Inspection body or similar technical services company with exposure to International markets.
DUTIES:Responsible for supporting the Technical Manager in all aspects of the business in its operation as a UKAS accredited certification body including:
- implementation and administration of the company’s operating systems within domestic offices and subsidiary companies
- ongoing development of company operating systems
- assisting the technical manager in maintaining and expanding company accreditations
- assisting operations staff in the day to day processing of certification through domestic and overseas offices
- supporting operations staff in day to day running of the company’s technical processes
- supporting the senior management team in management of overseas licensees & agents
- maintaining liaison networks with and representation on outside organisations and trade bodies
- co-operating with enquiries from internal auditors as part of the company’s internal audit programme
- assisting with delivery of KPI’s related to domestic and overseas marketing plans and strategies
- any other duties as may be required by the business
REPORTING TO:Technical Manager with a functional responsibility to the Scheme Manager.