IT Support Technician / Technical Support Engineer
- Recruiter
- Bluetownonline Ltd
- Location
- Cheddar
- Salary
- Neg.
- Posted
- 15 Jun 2017
- Closes
- 13 Jul 2017
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: IT Support Technician
Location: Cheddar, Somerset
Salary: Competitive
Our client is looking for a dedicated and enthusiastic IT Support Technician with commercial experience working in a helpdesk or support role.
They are a fast-growing company with locations across the UK, and the IT team provide a wide variety of technical services to support our staff and deliver a five star experience to their guests. This is an excellent opportunity to learn from their experienced team members, improve existing IT knowledge and acquire new technical skills.
Job Role:
- Provide IT Support to company employees, by phone, email and face to face
- Create and maintain user accounts and mailboxes
- Diagnose and resolve software and hardware faults
- Manage and maintain IT systems across the group
- Liaise with 3rd parties where required to ensure issues are resolved
- Involvement in projects to improve the group IT systems and procedures
The role is primarily office-based in Cheddar, Somerset, but some travel to other sites will be required from time to time using a company vehicle.
The Candidate:
The successful candidate will be hard working, self-motivated and proactive, with strong troubleshooting abilities and dedication to seeing problems through to resolution. Being adaptable and willing to learn new skills is essential, as is being a team player who works well with others and is focused on achieving team goals as well as personal goals.
To succeed in this role you will need to have some experience with most of the following:
- Windows Desktop and Windows Server operating system
- PCs, laptops, mobile phone
- Call logging system
- Fault diagnosis, investigation and resolution
- Active Directory, Microsoft Exchange
- DNS, DHCP, Group Polic
- Microsoft Office suit
- Ethernet networking and TCP/I
- Printers & print server
- File Systems, NTFS, AD Securit
- Anti-virus and security management
- A full driving license is essential
Experience with the following would also be beneficial:
- Citrix XenApp or RDS
- Large scale wifi deployments
- iOS/MacOS
- Telephone systems
- Structured cabling
- Routers and firewalls
The Company Offers:
- Salary depending on experience
- Discount in company restaurants and facilities
- Company pension and benefits package
Please click the APPLY button to send your CV for this role.
Candidates with the experience or relevant job titles of: IT Analyst, IT Support Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, 1st Line Support, IT Manager 1st Line Helpdesk Engineer, IT Support Technician, Desktop Support, 1st Line Support Engineer, 1st Line Support, 2nd Tier Support, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk, IT Systems Engineer, IT Systems Technician, 2nd Line Support, IT Systems Support will also be considered for this role.
Location: Cheddar, Somerset
Salary: Competitive
Our client is looking for a dedicated and enthusiastic IT Support Technician with commercial experience working in a helpdesk or support role.
They are a fast-growing company with locations across the UK, and the IT team provide a wide variety of technical services to support our staff and deliver a five star experience to their guests. This is an excellent opportunity to learn from their experienced team members, improve existing IT knowledge and acquire new technical skills.
Job Role:
- Provide IT Support to company employees, by phone, email and face to face
- Create and maintain user accounts and mailboxes
- Diagnose and resolve software and hardware faults
- Manage and maintain IT systems across the group
- Liaise with 3rd parties where required to ensure issues are resolved
- Involvement in projects to improve the group IT systems and procedures
The role is primarily office-based in Cheddar, Somerset, but some travel to other sites will be required from time to time using a company vehicle.
The Candidate:
The successful candidate will be hard working, self-motivated and proactive, with strong troubleshooting abilities and dedication to seeing problems through to resolution. Being adaptable and willing to learn new skills is essential, as is being a team player who works well with others and is focused on achieving team goals as well as personal goals.
To succeed in this role you will need to have some experience with most of the following:
- Windows Desktop and Windows Server operating system
- PCs, laptops, mobile phone
- Call logging system
- Fault diagnosis, investigation and resolution
- Active Directory, Microsoft Exchange
- DNS, DHCP, Group Polic
- Microsoft Office suit
- Ethernet networking and TCP/I
- Printers & print server
- File Systems, NTFS, AD Securit
- Anti-virus and security management
- A full driving license is essential
Experience with the following would also be beneficial:
- Citrix XenApp or RDS
- Large scale wifi deployments
- iOS/MacOS
- Telephone systems
- Structured cabling
- Routers and firewalls
The Company Offers:
- Salary depending on experience
- Discount in company restaurants and facilities
- Company pension and benefits package
Please click the APPLY button to send your CV for this role.
Candidates with the experience or relevant job titles of: IT Analyst, IT Support Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, 1st Line Support, IT Manager 1st Line Helpdesk Engineer, IT Support Technician, Desktop Support, 1st Line Support Engineer, 1st Line Support, 2nd Tier Support, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk, IT Systems Engineer, IT Systems Technician, 2nd Line Support, IT Systems Support will also be considered for this role.