Field Service Administrator

Field Service Administrator

Camberley

Competitve Salary

Full Time Permanent, including 2 weekends per month.

My client is a progressive and ambitious B2B business, providing numerous services to the Banking & Financial Industry, primarily around ATM Machines Installation & Maintenance, ATM Security, Signage and Branch Transformation.

This position works 5 days out of 7 including 2 weekends per month. The primary focus of this position is to work as part of a wider team to support the Field Service Engineers and clients. This is a great opportunity for someone wanting to provide high quality customer services and administration support. 

Knowledge, Skills & Experience:

Essential: 

• Previous experience in desk service management
• Proactive approach with the ability to solve problems
• Previous experience of monitoring and maintaining various tracking systems
• Providing high quality reports on time and correct
• Experience of taking responsibly for issues and seeing them through
• Good keyboard skills and competence using Microsoft Office and other computer systems
• Understanding and experience of managing small projects. 

Education and Training:

• Educated to GSCE Level or equivalent (including English and Maths)

General:

• A desire for delivering quality support to customers. 
• Highly professional and reliable attitude in working environment. 
• Demonstrates attention to detail, producing accurate and timely work
• Calm under pressure
• Excellent communication skills, both written and telephone
• Confident team player, willing to share information and knowledge
• Good attendance and time keeping
• Flexible approach to changing priorities and demands
• Ability to be flexible with working hours including working 2 weekends in 4