Customer Services Advisor - Fixed-term for 6 months
- Recruiter
- Recruitment Genius
- Location
- Abingdon
- Salary
- Competitive
- Posted
- 15 Jun 2017
- Closes
- 23 Jun 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Services Advisor
This company is part of one of the largest forensic and DNA testing companies in the world delivering a broad portfolio of DNA and forensic casework services, with a proven international reputation for quality, innovation and service excellence.
They are seeking a Customer Services Advisor (Fixed-term for 6 months) to join their established and busy Customer Services department in providing an excellent service to their customers. Duties will include:
- providing advice and explanations of their services by telephone and email to existing and potential customers including the process and administrative procedures in a friendly and informative manner.
- responding to customer enquiries and inputting customer details and case data into the computer with a high level of accuracy.
- liaising with both internal and external customers about the progress of a customer's case by referring to computer and file records in order to provide a timely and efficient information service to customers.
You will be educated to at least GCSE level, one of which should be grade C or above in English and preferably to A level with a science qualification.
This is a busy and varied role that would suit a highly organised and flexible individual with the ability to copy type with a high level of accuracy and handle a range of tasks. You will have good concentration, meticulous attention to detail, and accurate record keeping as well as the ability to communicate clearly and concisely in both written and verbal forms.
They are seeking a person that works well in a well-structured and orderly fashion who is used to completing tasks to strict deadlines.
In addition to a competitive salary you will receive the following benefits:
- Private medical insurance
- Permanent Health Insurance
- 25 days per annum holiday
- 9 ?? x salary life insurance
- Subsidised Gym membership
- 24 hour Employee Assistance Programme
- Attractive group pension scheme
- Free parking
If this sounds like the position that you are looking for then this company may be the place for you.
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.
This company is part of one of the largest forensic and DNA testing companies in the world delivering a broad portfolio of DNA and forensic casework services, with a proven international reputation for quality, innovation and service excellence.
They are seeking a Customer Services Advisor (Fixed-term for 6 months) to join their established and busy Customer Services department in providing an excellent service to their customers. Duties will include:
- providing advice and explanations of their services by telephone and email to existing and potential customers including the process and administrative procedures in a friendly and informative manner.
- responding to customer enquiries and inputting customer details and case data into the computer with a high level of accuracy.
- liaising with both internal and external customers about the progress of a customer's case by referring to computer and file records in order to provide a timely and efficient information service to customers.
You will be educated to at least GCSE level, one of which should be grade C or above in English and preferably to A level with a science qualification.
This is a busy and varied role that would suit a highly organised and flexible individual with the ability to copy type with a high level of accuracy and handle a range of tasks. You will have good concentration, meticulous attention to detail, and accurate record keeping as well as the ability to communicate clearly and concisely in both written and verbal forms.
They are seeking a person that works well in a well-structured and orderly fashion who is used to completing tasks to strict deadlines.
In addition to a competitive salary you will receive the following benefits:
- Private medical insurance
- Permanent Health Insurance
- 25 days per annum holiday
- 9 ?? x salary life insurance
- Subsidised Gym membership
- 24 hour Employee Assistance Programme
- Attractive group pension scheme
- Free parking
If this sounds like the position that you are looking for then this company may be the place for you.
Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.