Service Engineer
- Recruiter
- Anonymous
- Location
- Halifax
- Salary
- Competitive
- Posted
- 14 Jun 2017
- Closes
- 12 Jul 2017
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
Are you an experienced Service Engineer looking for the next step in your career?
Do you like the idea of working for a leading British Healthcare company in a field based role?
We are a leading UK manufacturer and supplier of clinical beds, pressure mattresses, treatment furniture and other supportive medical products to the social care industry, NHS, Private Hospitals, Care & Nursing home and distributors across the UK. Further to our recent acquisition, we are looking to recruit a Service Technician on a full-time basis to specialise on our own range of respiratory products. The role will be based at our Yorkshire Service Centre based in Halifax but there will be travel required throughout the UK.
This role will be both workshop and field based, dealing with warranty returns and adhering to the Company's decontamination procedure.
The main focus of the role is to carry out servicing and repairs of our products which include installation, collection or exchanging equipment as requested. The role is customer facing which involves the general public in their homes as well as NHS and care homes, the successful candidate will also need to communicate/liaise with the internal warranty processing team. Experience of working with CPAP, oxygen, suction and diagnostic equipment is preferable however, we would consider applications from candidates with a similar background as full product training will be provided.
The role is very manual so good manual handling skills are essential (e.g. moving equipment, working in cramped or restricted positions). Driving is a major part of the role so good driving skills and attention to detail is required. The role can be emotional with mental stress as you are dealing with customers that are ill and family members that are under considerable strain. The environment and working conditions can vary as you will be going into people's homes. The requirement for customer/user training is part of this role.
Due to the nature of this role, all applicants are subject to an enhanced DBS (Debarring Disclosure Service formally CRB) check.
Hours of work are 8.30 am to 5.00 pm, Monday to Friday 38.75 hours per week. Due to the nature of the role, we do require a flexible approach to the hours worked.
Service Engineer | Medical Engineer | Technical Engineer | Medical Equipment | Medical Technician
Essential Criteria:
* Technical skills within a health care environment e.g. CPAP, oxygen, suction and diagnostics.
* The ability to self-manage, prioritise and work to strict deadlines.
* The ability to manage stock efficiently.
* Have the ability to train others - the candidate will have ideally participated in a Train the Trainer course or be willing to if successful in the role.
* Excellent communication skills.
* Reasonable level of fitness and mobility.
* Excellent customer service skills and good standards of hygiene and appearance.
* The ability to deal with and anticipate problems.
* Flexibility in relation to hours and location of work.
Additional Salary Information: Company Vehicle, PRB, Company Sick pay, Pension.
About Us:
We are one of the leading manufacturers and distributors of durable medical products in the world today, with manufacturing and distribution centres in the UK, Ireland, United States, Canada, Germany, Spain, France, Australia, Romania, Taiwan and China. This means it provides a truly global service complimented by the added benefit of local knowledge.The company is dedicated to its customers by consistently offering the best quality and most functional products across a broad spectrum of healthcare providers' needs, better value and competitive pricing, world-class customer service and technical support, friendly people to work with and ongoing innovation.The organisation markets its products to customers located throughout Europe, the United States, Canada, Mexico, South America, Latin America, Australia, the Middle East and Asia. We are widely regarded as one of the fastest growing major manufacturers and distributors of durable medical equipment
Do you like the idea of working for a leading British Healthcare company in a field based role?
We are a leading UK manufacturer and supplier of clinical beds, pressure mattresses, treatment furniture and other supportive medical products to the social care industry, NHS, Private Hospitals, Care & Nursing home and distributors across the UK. Further to our recent acquisition, we are looking to recruit a Service Technician on a full-time basis to specialise on our own range of respiratory products. The role will be based at our Yorkshire Service Centre based in Halifax but there will be travel required throughout the UK.
This role will be both workshop and field based, dealing with warranty returns and adhering to the Company's decontamination procedure.
The main focus of the role is to carry out servicing and repairs of our products which include installation, collection or exchanging equipment as requested. The role is customer facing which involves the general public in their homes as well as NHS and care homes, the successful candidate will also need to communicate/liaise with the internal warranty processing team. Experience of working with CPAP, oxygen, suction and diagnostic equipment is preferable however, we would consider applications from candidates with a similar background as full product training will be provided.
The role is very manual so good manual handling skills are essential (e.g. moving equipment, working in cramped or restricted positions). Driving is a major part of the role so good driving skills and attention to detail is required. The role can be emotional with mental stress as you are dealing with customers that are ill and family members that are under considerable strain. The environment and working conditions can vary as you will be going into people's homes. The requirement for customer/user training is part of this role.
Due to the nature of this role, all applicants are subject to an enhanced DBS (Debarring Disclosure Service formally CRB) check.
Hours of work are 8.30 am to 5.00 pm, Monday to Friday 38.75 hours per week. Due to the nature of the role, we do require a flexible approach to the hours worked.
Service Engineer | Medical Engineer | Technical Engineer | Medical Equipment | Medical Technician
Essential Criteria:
* Technical skills within a health care environment e.g. CPAP, oxygen, suction and diagnostics.
* The ability to self-manage, prioritise and work to strict deadlines.
* The ability to manage stock efficiently.
* Have the ability to train others - the candidate will have ideally participated in a Train the Trainer course or be willing to if successful in the role.
* Excellent communication skills.
* Reasonable level of fitness and mobility.
* Excellent customer service skills and good standards of hygiene and appearance.
* The ability to deal with and anticipate problems.
* Flexibility in relation to hours and location of work.
Additional Salary Information: Company Vehicle, PRB, Company Sick pay, Pension.
About Us:
We are one of the leading manufacturers and distributors of durable medical products in the world today, with manufacturing and distribution centres in the UK, Ireland, United States, Canada, Germany, Spain, France, Australia, Romania, Taiwan and China. This means it provides a truly global service complimented by the added benefit of local knowledge.The company is dedicated to its customers by consistently offering the best quality and most functional products across a broad spectrum of healthcare providers' needs, better value and competitive pricing, world-class customer service and technical support, friendly people to work with and ongoing innovation.The organisation markets its products to customers located throughout Europe, the United States, Canada, Mexico, South America, Latin America, Australia, the Middle East and Asia. We are widely regarded as one of the fastest growing major manufacturers and distributors of durable medical equipment