P/T Customer Service Administrator
- Recruiter
- Anonymous
- Location
- Bracknell
- Salary
- 11.00 - 12.00 GBP Hourly
- Posted
- 13 Jun 2017
- Closes
- 11 Jul 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Our international Client based in Bracknell, Berkshire require a Part-Time Customer Service Administrator to assist team every THURSDAY, FRIDAY AND SATURDAY.
Role:
As an advisor working in a small but capable team, you will provide a top quality service to our car and bike dealers, as well as to our customers.
We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.
Main Responsibilities:
* Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
* Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
* Providing an excellent level of service to our customers.
* Making changes to customers' finance agreements.
* Allocating manual payments to customers' agreements accurately.
* Checking finance documentation efficiently.
* Responding to correspondence from customers.
This role requires the flexibility to work a shift pattern of 8:00-16:00, 9:00-17:00, and 10:00-18:00. SATURDAYS ARE 9A.M. TO 5.00P.M.
Qualifications, Skills and Experience:
* Previous experience working in a customer service environment.
* Great communicator with the ability to build relationships with customers and colleagues.
* Organisational skills, with the ability to prioritise and meet deadlines.
* Able to multitask and work with speed and efficiency.
* Capable of working under pressure.
Behaviour
* Self motivated and proactive in approach.
* Compassionate and thoughtful.
* Quality conscious with an eye for detail.
* Strong team player.
Interested?
Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer
Role:
As an advisor working in a small but capable team, you will provide a top quality service to our car and bike dealers, as well as to our customers.
We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.
Main Responsibilities:
* Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
* Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
* Providing an excellent level of service to our customers.
* Making changes to customers' finance agreements.
* Allocating manual payments to customers' agreements accurately.
* Checking finance documentation efficiently.
* Responding to correspondence from customers.
This role requires the flexibility to work a shift pattern of 8:00-16:00, 9:00-17:00, and 10:00-18:00. SATURDAYS ARE 9A.M. TO 5.00P.M.
Qualifications, Skills and Experience:
* Previous experience working in a customer service environment.
* Great communicator with the ability to build relationships with customers and colleagues.
* Organisational skills, with the ability to prioritise and meet deadlines.
* Able to multitask and work with speed and efficiency.
* Capable of working under pressure.
Behaviour
* Self motivated and proactive in approach.
* Compassionate and thoughtful.
* Quality conscious with an eye for detail.
* Strong team player.
Interested?
Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer