Business Analyst & Sales Operations Support
Play a key role as a Business Analyst in enabling the sales organisation to achieve strategic initiatives and drive productivity.
You'll have the opportunity to deal with people from a variety of nationalities and cultures by providing operations support to Illumina's European sales team. Working within a small team you will actively improve the productivity, effectiveness, efficiency, ROI and job satisfaction of Illumina sales reps and managers.
Like you, we know the importance your role and offer you a collaborative and supportive environment in which you are actively encouraged to continually develop your own skills and knowledge. If you want to make a difference, Illumina's mission is to improve human health by unlocking the power of the genome - If that inspires you, let's talk.
You'll join a culture fuelled by innovation, collaboration and openness, helping change lives by driving advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets. Your new colleagues are all deeply passionate about what they do, knowing that our work has the power to improve lives.
All about the role
Responsibilities will include:
- Partner with finance department to drive accurate reporting, and efficient distribution of sales reports to the sales organisation
- Support the annual planning cycle for the commercial team, providing necessary data and collateral
- Track and analyse key metrics
- Implement and manages reports and dashboards in Salesforce.com (SFDC), ensuring sales reps and leaders have access to key data required to successfully manage the business
- Provides support in managing SFDC
- SFDC database audits & maintenance
- Sales administration process improvement projects
- Beta testing and providing feedback on pre-launch sales admin tools
- General sales administration and support functions for Illumina sales reps and managers.
All about you
Preferred Experience & Skills:
- Previous experience in a Business Analyst or similar role
- Excellent attention to detail, working to a high level of accuracy.
- Previous experience within a client or customer facing role (e.g. sales, sales operations, customer service or commercial support) is preferred.
- Strong analytical, problem solving and project management skills.
- First rate verbal and written communication skills.
- Outstanding interpersonal skills and the ability to work well with multiple departments to execute mutually beneficial solutions.
- Good organisation and time management skills.
- Ability to work under pressure to targets or deadlines.
- Experience working with Salesforce.com is highly desirable
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
You'll have the opportunity to deal with people from a variety of nationalities and cultures by providing operations support to Illumina's European sales team. Working within a small team you will actively improve the productivity, effectiveness, efficiency, ROI and job satisfaction of Illumina sales reps and managers.
Like you, we know the importance your role and offer you a collaborative and supportive environment in which you are actively encouraged to continually develop your own skills and knowledge. If you want to make a difference, Illumina's mission is to improve human health by unlocking the power of the genome - If that inspires you, let's talk.
You'll join a culture fuelled by innovation, collaboration and openness, helping change lives by driving advancements in life sciences, oncology, reproductive health, agriculture and other emerging markets. Your new colleagues are all deeply passionate about what they do, knowing that our work has the power to improve lives.
All about the role
Responsibilities will include:
- Partner with finance department to drive accurate reporting, and efficient distribution of sales reports to the sales organisation
- Support the annual planning cycle for the commercial team, providing necessary data and collateral
- Track and analyse key metrics
- Implement and manages reports and dashboards in Salesforce.com (SFDC), ensuring sales reps and leaders have access to key data required to successfully manage the business
- Provides support in managing SFDC
- SFDC database audits & maintenance
- Sales administration process improvement projects
- Beta testing and providing feedback on pre-launch sales admin tools
- General sales administration and support functions for Illumina sales reps and managers.
All about you
Preferred Experience & Skills:
- Previous experience in a Business Analyst or similar role
- Excellent attention to detail, working to a high level of accuracy.
- Previous experience within a client or customer facing role (e.g. sales, sales operations, customer service or commercial support) is preferred.
- Strong analytical, problem solving and project management skills.
- First rate verbal and written communication skills.
- Outstanding interpersonal skills and the ability to work well with multiple departments to execute mutually beneficial solutions.
- Good organisation and time management skills.
- Ability to work under pressure to targets or deadlines.
- Experience working with Salesforce.com is highly desirable
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.