Part Time Evenings Customer Experience Representative
- Recruiter
- BGL Group Limited
- Location
- Peterborough
- Salary
- Competitive
- Posted
- 13 Jun 2017
- Closes
- 11 Jul 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Fusion Contact Centre, part of the BGL Group
"We'd like you to join us!"
We are recruiting for the next Customer Service Superstars to work part time evenings and weekends!
If you are looking for part time evening work - between the hours of 5pm-9pm Mon-Fri (or any hours in between a minimum of 16 hours a week and 25 hours a week) and every other Saturday, then we want to hear from you!
Do you want to work for a company where the customers' experience is at the forefront of the business? We have recently been awarded bronze in the European Contact Centres of the Year Awards so if you want to work as part of an award winning company, then look no further!
About BGL Group
BGL Group is one of the UK's leading digital distributors of household finance products to more than eight million customers, and owns brands including ********************, BeagleStreet, Budget Insurance and Dial Direct, as well as partnering with some of the UK's best-known brands to offer home and motor insurance.
Our employees are proud to work for us and that's not surprising since we've been awarded 'bronze' in the European Contact Centre of the Year Awards! So if you've got customer service experience, kick start your career with the BGL Group.
Working for the BGL Group
Our business has been built on being different from the norm. We have been pushing the boundaries of what's possible ever since the beginning. It's our focus on the next big thing that makes BGL a unique place to work. We actively encourage people to interact, meet new colleagues and share ideas, and empower people to make a difference.
The BGL customer experience starts and ends with us. We communicate with our customers through our inbound Contact Centres and employ over 1,500 people across our four sites throughout the UK.
What will I be doing?
- Taking inbound calls from prospective and current customers, ensuring the reputation is maintained at a high standard for both our internal and external brand
- Delivering customer excellence to every customer you deal with
- Ensuring you take responsibility for our customers and provide resolutions
- Taking ownership for your own development within the BGL Group
- Be determined to succeed and accountable for results for yourself and the business.
- We want you to act with drive, pace and passion
- You will need to ensure you are following system and procedural processes to ensure compliance with the FCA
-
What can we offer you?
- A competitive salary - starting at GBP16360.46 (GBP8.38ph) that increases with length of service up to GBP20847.44 after 3 years (pro-ratad depending on the number of hours you work)
- Shifts - working between the hours of 4pm-10pm and every other Saturday
- Subsidised on site restaurant, free breakfast at weekends & daily free fruit
- On site Sports Massage & Osteopath treatments and even "at desk" massages!
- Comprehensive induction training programme & career opportunities
- Opportunities to be involved in CSR, charity and fundraising events
Don't just take our word for it, visit our Facebook page here
What's next?
Apply online now. If your experience and skills match our requirement we will call you to discuss your application further.
"We'd like you to join us!"
We are recruiting for the next Customer Service Superstars to work part time evenings and weekends!
If you are looking for part time evening work - between the hours of 5pm-9pm Mon-Fri (or any hours in between a minimum of 16 hours a week and 25 hours a week) and every other Saturday, then we want to hear from you!
Do you want to work for a company where the customers' experience is at the forefront of the business? We have recently been awarded bronze in the European Contact Centres of the Year Awards so if you want to work as part of an award winning company, then look no further!
About BGL Group
BGL Group is one of the UK's leading digital distributors of household finance products to more than eight million customers, and owns brands including ********************, BeagleStreet, Budget Insurance and Dial Direct, as well as partnering with some of the UK's best-known brands to offer home and motor insurance.
Our employees are proud to work for us and that's not surprising since we've been awarded 'bronze' in the European Contact Centre of the Year Awards! So if you've got customer service experience, kick start your career with the BGL Group.
Working for the BGL Group
Our business has been built on being different from the norm. We have been pushing the boundaries of what's possible ever since the beginning. It's our focus on the next big thing that makes BGL a unique place to work. We actively encourage people to interact, meet new colleagues and share ideas, and empower people to make a difference.
The BGL customer experience starts and ends with us. We communicate with our customers through our inbound Contact Centres and employ over 1,500 people across our four sites throughout the UK.
What will I be doing?
- Taking inbound calls from prospective and current customers, ensuring the reputation is maintained at a high standard for both our internal and external brand
- Delivering customer excellence to every customer you deal with
- Ensuring you take responsibility for our customers and provide resolutions
- Taking ownership for your own development within the BGL Group
- Be determined to succeed and accountable for results for yourself and the business.
- We want you to act with drive, pace and passion
- You will need to ensure you are following system and procedural processes to ensure compliance with the FCA
-
What can we offer you?
- A competitive salary - starting at GBP16360.46 (GBP8.38ph) that increases with length of service up to GBP20847.44 after 3 years (pro-ratad depending on the number of hours you work)
- Shifts - working between the hours of 4pm-10pm and every other Saturday
- Subsidised on site restaurant, free breakfast at weekends & daily free fruit
- On site Sports Massage & Osteopath treatments and even "at desk" massages!
- Comprehensive induction training programme & career opportunities
- Opportunities to be involved in CSR, charity and fundraising events
Don't just take our word for it, visit our Facebook page here
What's next?
Apply online now. If your experience and skills match our requirement we will call you to discuss your application further.