Assistant Administrator

Assistant Administrator

Our client a leading firm of Estate Agents, seeks an Assistant Administrator to work for its Lettings business.
The role may suit someone with some lettings experience or an administrator who is seeking lettings admin experience.
Alternatively it could suit a school or college leaver seeking a trainee role. The role will involve the following:

*Answer general telephone enquiries and take messages
*Confirm all daily appointments
*Obtain applicant viewing feedback and update landlords where appropriate
*Welcome clients into the office and deal with their enquiries
*Register new applicants
*Help manage applicant database
*Respond to initial website portal enquiries
*Arrange property viewings
*Help maintain office filing systems including archive filing and file audits
*Help instruct and chase outstanding repair orders
*Assist to prepare tenancy welcome packs for new tenant sign ups
*Assist to obtain information for new landlords
*Assist to prepare new property details
*Register new tenants with relevant service providers
*Monitor and chase tenants to return outstanding Inventories and tenancy paperwork
*Assist with property availability list production
*Assist with front shop window property display cards
*Post duties
*Assist with property interim inspections
*Supply material for marketing and social media
*Order stationery/photocopier supplies/referencing & insurance literature
*Assist with new tenant sign ups
*Assist to obtain annual gas safety certificates
*Register appliance warranties and guarantees
*Contact suppliers for outstanding work completion dates
*Assist to obtain outstanding documents for completed referencing forms
*Assist with tenancy renewals
*Monitor key list and prepare for next day appointments
*Assist to complete daily follow up tasks
*Assist to edit and upload property photographs for advertising