Client Services Executive

£16k + OTE of £24k
12 Jun 2017
10 Jul 2017
Contract Type
Full Time

Client Services Executive

Andover SP10

£17k + O.T.E of £24k + excellent career progression

This is an excellent opportunity for a recent graduate or an individual with customer experience who is looking to develop their career within a thriving business and join us as our newest Client Services Executive.

Our client is the country’s leading virtual receptionist, providing human telephone answering, social media, webchat and admin support to thousands of Britain’s businesses, from one man plumbing businesses to multinational corporations and the world’s best universities, all with a start-up and driven attitude!

The business has grown by 10x in the last two years and plans to do so again in the following two to become the largest of its kind in the country. Initially, this is an autonomous role, and you will be leading the Customer Services department, so this is an outstanding opportunity to become Client Services Manager in the near future.

You will work closely with our digital and offline marketing teams to ensure a seamless transition from new leads to happy clients and will form a crucial part of our business.

The office is easily accessible from Basingstoke, Salisbury and surrounding areas.

If you have the following, we want to hear from you!

  • An excellent telephone manner
  • Previous experience dealing with new and current clients
  • Are highly motivated and enthusiastic and have strong organisation skills
  • Great face to face communication skills
  • Experience with CRM systems and Salesforce is preferable

What will you be doing?

As a Client Services Executive, you will be working to delight and please current and interested clients over all communications mediums. This will involve:

  • Managing the flow of inbound enquiries
  • Working closely with the marketing team to ensure leads are nurtured to completion
  • Speaking to current clients to exceed their expectations and ensure they have every service they require.

Similar roles/skills include; Customer Service Executive, Customer Service, Client Relationship Executive, Sales Executive, Telesales

How to apply

If you wish to be considered for this Client Services Executive job click ‘apply’. You will receive an email shortly after your application - you will need to read and respond to this to complete your application.

You must be eligible to work in the UK.

Apply for Client Services Executive

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