Global Operations Position Control - Director

Company Profile: Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile: The Operations division is both the first line of defence for protecting Morgan Stanley's financial and reputational well-being, and an essential partner contributing to the firm's growth. Facing off to all Morgan Stanley businesses and interacting with all other parts of the Firm, the Operations division supports a complex, multi-faceted portfolio of businesses in full compliance with regulatory guidelines and the directives of the Operating Committee and Board of Directors. Members of the Operations team have a unique vantage point as the division touches all parts of the business, front to back. One of the largest divisions in the firm, Operations has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, we continually strive to improve while actively supporting the development of new businesses, structures and markets. Team Profile: Trading Operations is a global team supporting Equity Derivatives, Interest Rate, Credit Derivatives (IRCC) and Commodities. The team supports primarily middle office functions with a global presence. Trading Operations have people located in the following locations - Americas (New York, Baltimore), Asia (Hong Kong, Tokyo, Singapore, Sydney and Mumbai), and Europe (London, Budapest and Glasgow). Global Operations Position Control (GOPC) is part of the Trading Operations department with teams located in Glasgow, Mumbai and Bangalore. The team performs a pivotal role, ensuring that there is integrity around the completeness and accuracy of the market risk information across all the ISG businesses - Equity, Fixed Income and Commodities. This information is being used daily by traders, risk management, P&L controllers and Operations - specifically as a vital component of the daily PnL provided to the front office and the VAR analysis performed by the Market Risk Department. GOPC have two principal objective s - Identification, escalation and resolution of inconsistencies in the market risk information (position, market value etc.) between risk systems and the firm's books and records on a daily basis; - Elimination of the root cause of the exceptions. The department is comprised of a mixture of Operations and Finance professionals with a varied skill set, which enables them to leverage/manage cross- divisional technology and business requirements to meet the needs of their clients. GOPC are expanding their current remit to meet the growing demands of the firm and the evolving regulatory requirements of the industry. The Global Operations Position Control team (GOPC) consists of 73 people globally split across Glasgow, Mumbai and Bangalore The Glasgow GOPC department comprises of 25 people split across teams to focus on specific areas of the control framework for their business thus developing subject matter expertise from both the Operations and Finance perspective. Primary Responsibilities: Ensuring all controls and processes within the responsibility of the role are completed and continually evolving in line with the requirements of the team and Firm; - Ensuring that all outputs of the team are produced to a first class standard - Ensuring team deadlines are met and where possible exceeded - Providing accurate and timely escalations to line manager - Demonstrate ownership by being accountable for the issues within their team and assist the team members with root cause analysis and resolution. - Developing and maintaining relationships with key stakeholders and business partners - Timely escalation of issues to key stakeholders and business partners to ensure effective resolution Managing and Developing a team; - Line Management (1 to 1's, Mid Year and Year End Evaluations) - Ensuring work allocation within the team is clearly defined - Mitigate any key person dependencies through the active management of team depth charts. - Staff Development (Training, Personal Development Plans) - Managing people issues Change Agenda and Business Process Improvement; - Actively seeking out opportunities to improve the teams control framework and ensuring controls are carried out in as efficient a manner as possible - Ownership of the resolution of issues identified through the root cause of issues highlighted through the production tasks of the group - Delivering projects within agreed deliverables - Accessing the impact of data changes to control framework - Agreeing User Acceptance Testing (UAT) plans and timeframes with IT and Clients - Managing UAT deliverable alongside business as usual processes Ensure the accurate and timely reporting of all key client outputs and management reporting; - Production and Development of Management Information - Production of Metrics and Stakeholder Packs - Ensuring the quality and timeliness of all outputs of the team are to the required standard Reconciliation of internal firm systems, to ensure the completeness and accuracy of the data used at the various stages of the trade life cycle; - Completion of daily and monthly proof and control reports to demonstrate the completeness and accuracy of Risk and Profit & Loss data. - Assist team members with investigation using firms risk and financial systems. - Providing accurate and timely escalations to line manager - Pro-actively carrying out root cause analysis on break data to identify and then eliminate common break types, while communicating these successes - Ensuring existing procedures are documented, kept current and complied with through periodic review This is not exhaustive and tasks and responsibilities may change to maintain our high levels of service. Qualifications: Skills required (essential): - The successful candidate would ideally be a confident and experienced people manager - The successful candidate would ideally have a record of accomplishment and experience of delivering against tight deadlines - The successful candidate would ideally be a confident well-rounded methodical person with strong analytical skills - Attention to detail and accuracy is essential (Responsible for metrics, management information, presentations) - Strong communication skills both oral and written are essential, as the successful candidate will be dealing with clients and our partners across the various divisions of the firm. - Task orientated, inquisitive in nature, the successful candidate will be required to ensure production items and projects are delivered on time. - Ability to challenge the processes and issues owned by the team. - Self-motivated and ability to work consistently and efficiently to achieve end goals Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.*LI-AM1