Technology Support Advisor (IT Helpdesk) BLUT50016

Technology Support Advisor (IT Helpdesk) BLUT50016
Location: Borough, London SE1
Salary: £21,057 - £25,228

We are on a mission to make co-operative and community led housing into a mainstream option – with more homes for rent and sale on budgets that people can afford.  We are the largest co-operative housing service agency in England with some 2,200 homes in management for our 40+ independent clients and around 1,000 homes that we own directly. 

We now have an exciting opportunity for a Technology Support Advisor to join us where you will help the whole team to be reliable and efficient by providing deskside support in identifying and responding to technology and equipment problems.

Within the role, you will be responsible for finding quick and simple fixes, capturing and sharing learning, which in turn helps build confidence throughout the business. Resolving issues that affect service in an enthusiastic manner, you will be an avid learner, and a generous sharer of IT tips and tricks. With an understanding of what is important to the service user and helping them to get there, the role needs someone who is a natural enabler, who can help our team build their own skills and knowledge.

We are looking for someone who has a practical knowledge of Microsoft systems, including Office 365. Experience of working with computers and cloud based software is needed, and is being able to remain calm under pressure. With an enthusiasm for service and a delight in problem solving, you will be able to digest complex information and communicate is simply and clearly.

In return, we offer a contributory pension scheme, 28 days holiday + Bank Holidays, Health cash plan and an Employee perk system. For an ideal candidate, we will also be willing to support your continued I.T. training and development.

Please refer to Job Description when completing your application form.

Closing Date: 22nd June 2017

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.