Senior Customer Service Representative
- Recruiter
- Simplified Recruitment
- Location
- Livingston
- Salary
- £16.5K-£18K + Pension, Benefits & Bonus
- Posted
- 06 Jun 2017
- Closes
- 04 Jul 2017
- Ref
- SR5439378a00fac
- Contact
- Simplified Recruitment
- Contract Type
- Permanent
- Hours
- Full Time
Founded in 1951, our client manages billions of information assets for organisations in every major industry around the world. Their enviable reputation in the global market place for exceptional service ensures they are the market leader.
As a result of positive growth they are recruiting a Senior Customer Service Representative to work within their Customer Service team, providing first class support to their customers within the UK and Ireland by ensuring agreed service levels are met.
If joining a team in a dynamic business to business environment sounds like the ideal role for you, please ask yourself the following questions:
• Have you carved a career out of providing in-depth customer service?
• Do you have commercial awareness with a passion for delivering a world class service?
• Are you a confident, driven individual with outstanding interpersonal skills allowing you to liaise with internal and external stakeholders to achieve a common goal?
• Are you experienced in providing client issue resolution whilst adhering to strict SLAs?
• Do you have the knowledge and IT skills to develop systems and processes to improve delivery to the customer?
Salary: £16.5K-£18K + Pension, Benefits & Bonus
If your answer to the above questions is yes and you would like to continue your career in an organisation with a globally recognised brand please apply online for this Senior Customer Service Representative role with your CV and covering letter.
Please check your email for confirmation that your application has been received and to follow further instructions if applicable.