Service Delivery Manager
Our client is a leading supplier of high-performance sensing, monitoring, power and motion systems. They specialise in designing products to operate under harsh and demanding conditions, their systems are used in a diverse range of markets and applications, from aircraft and space launchers to gas turbines and heart monitors. They're currently recruiting for a Service Delivery Manager to work in the Dorset area on a staff basis.The Role:To develop and maintain a number of key functions within the Services department and to enable the delivery of a high quality service to our customers; establish and improve internal relationships to ensure the smooth execution of order delivery. To ensure that costings are consistent and the margin is maintained.Key skills and competencies required:- Drives results: consistently achieving results, even under tough circumstances- Decision quality: making good and timely decisions that keep the organisation moving forward- Resourcefulness: securing and deploying resources effectively and efficiently- Collaborates: building partnerships and working collaboratively with others to meet shared objectives- Communicates effectively: developing and delivering multi-mode communications that convey a clean understanding of the unique needs of different audiences.